Viewing Hardware Inventory

Hardware inventory scans handheld devices for all system-related components, such as the model, OS version, processor type, free RAM, RAM used, battery type and remaining voltage, and more.

After the ZfH handheld client or ZfH IP client is installed and the handheld device has synchronized, you can view a handheld device's hardware inventory.

Collected data about hardware is stored on a per-device basis and is found on the ZENworks Inventory page in ConsoleOne or on the Clients: Hardware Inventory page in the Inventory Viewer.

Hardware inventory data is collected every time the handheld device synchronizes.

To view hardware inventory using ConsoleOne:

1. In ConsoleOne, right-click a handheld device object, then click Properties.

2. Click the ZENworks Inventory: Hardware Inventory tab.

   
   

The device's hardware inventory information is displayed. The Last Hardware Inventory box displays the date and time that hardware inventory was last collected for the device.

To view hardware inventory using the ZfH Inventory Viewer:

1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.

2. Click the Clients tab, select a handheld device object, then click the HW Inventory tab in the right pane.

   
   

Benefits of Using ZfH Hardware Inventory

Using ZfH hardware inventory, you can:

• Identify components for asset inventory, including model, OS version, processor type, and more
• Troubleshoot system problems by identifying memory constraints and card types