Creating the ZENworks for Handhelds Server's Windows User Account

The ZENworks for Handhelds server requires a valid Windows user account in order to log in as a service and to access the ZENworks for Handhelds database and application data.

To create the server user account:

1. On a Windows NT/2000/XP computer, log in as the Administrator or as a member of the Administrators group.

2. Create a user account for the ZENworks for Handhelds server.

   1. Uncheck User Must Change Password at Next Logon.

   2. Check Password Never Expires.

      If you allow the password to expire, the service will be unable to load until you reconfigure the password.

   3. Make the user a member of the Administrators group.

Creating the Service Object's User Account

The ZENworks for Handhelds service object requires a valid user account to access eDirectory through LDAP. You create this user in ConsoleOne.

Make sure that you use a non-expiring password for this account.

The rights you assign to this user account depend on whether you want to access NetWare volumes for application data or to store retrieved files.

If you want to access objects or copy retrieved files on a NetWare volume, the user should have at least Read, Write, and Create rights on the NetWare server.

If access to a NetWare volume is not needed, this user account should have at least Read, Write, Create, Rename, Compare, and Delete rights on all tree areas that will contain ZENworks for Handhelds objects and policies.

Creating a MAPI Profile (BlackBerry Device Support Only)

If you want to manage BlackBerry devices using ZENworks for Handhelds, you need to create a MAPI profile on the ZENworks for Handhelds server machine to connect to your e-mail system.

ZENworks for Handhelds supports the same groupware/e-mail systems supported by RIM, including Microsoft Exchange, Lotus Notes, and any POP3- or IMAP-compliant e-mail system (including Novell GroupWise^®).

Before creating the MAPI profile, log in using the user account you created in Creating the Service Object's User Account. Refer to Windows help or to your e-mail system help for step-by-step information on creating the MAPI profile.

Extending the Schema

Before installing the ZENworks for Handhelds server, you must prepare the directory by extending the eDirectory schema for ZENworks for Handhelds.

To extend the schema, you must have root level admin privileges to the tree and you must have the Novell Client^TM installed.

Before running the schema extension tool, ensure that you are logged in to the tree that you want to extend.

To extend the schema:

1. Insert the ZENworks for Handhelds CD on a machine that has the Novell Client running.

   The installation program will autorun. If it does not, run setup.exe from the root of the CD.

   
   

2. Click Server Installation Options.

   
   

3. Click Prepare eDirectory.

   
   

4. Select the eDirectory tree to be extended.

   Only authenticated trees are listed.

5. Click OK, then click Yes.

Installing ConsoleOne

Because you administer ZENworks for Handhelds through ConsoleOne, you need to have ConsoleOne 1.3.3 or newer installed on at least one workstation or server before you install the ZENworks for Handhelds server.

To check your current version in ConsoleOne, click Help > About ConsoleOne.

If necessary, to install ConsoleOne 1.3.3:

1. From the Server Installation Options page, click ConsoleOne Installation.

   To access the Server Installation Options page, insert the ZENworks for Handhelds CD in the CD drive, then click Server Installation Options.

2. Click Setup to begin the installation.

3. Review the License Agreement > click Accept.

4. Browse to and select the location where you want to install ConsoleOne, then click Next twice.

   • On a workstation, you might choose c:\novell.
   • On a NetWare server, you might choose sys:\public\mgmt.
   • On a Windows server, you might choose c:\novell.

5. Select any languages in addition to English that you want to install, then click Next twice.

6. After reviewing the summary of products to be installed, click Finish.

   Objects are analyzed and the installation is performed.

7. When the installation is complete, click Close.