Unable to open IPCache. Please check to see if the following .DDF files exist on the server: ATTRIB.DDF, FIELD.DDF, FILE.DDF, NDEX.DDF

Source:  ZENworks for Servers; Management and Monitoring Services; IPGROPER.NLM, NXPLANZ.NLM

Severity:  Critical

Explanation:  An error occurred while opening IPCACHE. The discovery NLM programs were loaded in the wrong sequence. In NETXPLOR.NCF, the NXPIP.NLM must be loaded before IPGROPER.NLM and NXPLANZ.NLM.

Possible Cause:  NETXPLOR.NCF has been manually edited.

Action:  You need to perform the following tasks:

1. Copy the NETXPLOR.NCF and NXP.INI files from the ZENworks for Servers product CD to the following directory: installvolume:\installdirectory\ZENWORKS\MMS\MWSERVER\
   NMDISK.

2. Edit the NXP.INI file with the following: [IPCACHE] PATH = installvolume:\installdirectory\ZENWORKS\MMS\MWSERVER\
   NMDISK\IPCACHE\

3. Restart discovery.

Possible Cause:  The NXP.INI file is corrupted and does not have the [IPCACHE]section.

Action:  You need to perform the following tasks:

1. Copy the NXP.INI file from the ZENworks for Servers product CD into the following directory: installvolume:\installdirectory\ZENWORKS\MMS\MWSERVER\
   NMDISK.

2. Edit the NXP.INI file with the following: [IPCACHE] PATH = installvolume:\installdirectory\ZENWORKS\MMS\MWSERVER\
   NMDISK\IPCACHE\

3. Restart discovery.