Unable to access the database server across NAT

Explanation:  If you install the database server on to a private network and the database object is configured with the private address, you cannot access this database from the public network (for example, through ConsoleOne^®).

Action:  Configure the database object with the public address of the database server.

1. In ConsoleOne, right-click the database object > click Properties.

2. Click the ZENworks Database tab.

3. In the Server IP address or DNS Name field, specify the public address of the database server.