The Inventory Agent has not been properly installed

Action:  Ensure that the following files have been installed at the inventoried server:

SYS:\JAVA\BIN\INVNATVE.NLM (Inventory scanner)

SYS:\SYSTEM\INVAID.NLM

SYS:\SYSTEM\MPKSCAN.NLM

If any of the files have not been installed, reinstall the Inventory Agent. For more information, see "Reinstalling Server Inventory on NetWare and Windows Servers" in "Reinstalling ZENworks for Servers" in the Installation guide.

Action:  Ensure that the Inventory Agent jar files are installed in the ZENworks_path\PDS\SMANAGER\PLUGINS and ZENworks_path\INV\AGENT directories.

If any of the scanner's .INI files ( INVSETUP.INI and HWINVSRC.INI ) or the .MAP files ( NWAPI.MAP, SMILE.MAP, and SUPPL.MAP ) files have been accidentally tampered with or deleted, reinstall the Inventory Agent. For more information, see "Reinstalling Server Inventory on NetWare and Windows Servers" in "Reinstalling ZENworks for Servers" in the Installation guide.