2023: The inventory scan failed. The inventory scan results will not be available

Source:  ZENworks for Servers; Server Inventory; Inventory scanner on Windows NT/2000 servers

Severity:  Critical

Explanation:  An error occurred while scanning. The inventory scan results will be inaccurate.

Action:  Stop the current instance of the Inventory Agent by running Inventory_Agent_installation_directory\INVAGENTSTOP.BAT.

Action:   Refer to INVAGENT.LOG and INVNATVE.LOG located in the WINDOWS or WINDOWS TEMP directory for additional information.

Action:  Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.

Action:  If the problem persists, contact Novell Technical Services.