Action: Ensure that the Inventory Agent plug-in (INVAGENTNW.JAR) is installed in the ZENworks_path\PDS\SMANAGER\PLUGINS directory.
Action: At the ZENworks_for_Servers screen, enter policy plugins and ensure that INVAGENTEXECUTENW.JAR is loaded as a registered entry.
Action: Refresh the distribution if the Server Inventory policy has been configured, then re-execute policy plug-ins after ensuring that the new distribution has been received. If the problem persists, reinstall the Inventory Agent. For more information, see "Reinstalling Server Inventory on NetWare and Windows Servers" in "Reinstalling ZENworks for Servers" in the Installation guide.