The map is consolidating and displaying the network segments

Possible Cause:  One or more machines in the network are assigned more than one IP address and are bound to the same MAC address. ZfS assumes that the two networks are running on the same segment.

Action:  Check the properties of the machines from ConsoleOne to see if machines having more than one IP address are connected to a single MAC address. You need to reconfigure the machines correctly and run discovery again with an empty database.

WARNING:  The configuration information about alarms, health reports, etc will be lost If you copy an empty database.

Possible Cause:  The data (*.BTV) files in the following directory: installvolume:\installdirectory\ZENWORKS\MMS\NMDISK\IPCACHE are corrupted. The *.BTV files are temporary files, which are corrupted possibly due to a server abend.

Action:  You need to perform the following tasks:

  1. Stop NetExplorer.

  2. Delete all the *.BTV files.

  3. Restart NetExplorer.

Possible Cause:  NXPIP discovery is not running. Status is displayed as 'Not Loaded' in NXPCON