Unable to log into the database. Ensure that the ODBC driver is installed properly

Source:  ZENworks for Servers; Management and Monitoring Services; Reporting

Severity:  Warning

Possible Cause:  The driver provided with the ZENworks for Servers 3 Companion CD is not installed.

Action:  You must install the ODBC client from the ZENworks for Servers 3 Companion CD on the machine. The ODBC client sybaseodbc.zip is available in the \odbc\sybase directory on the ZENworks for Servers 3 Companion CD. To install the ODBC driver, see <link here to the installing section>

Possible Cause:  The driver files are copied at a location other than the default location.

Action:  Do the following:

  1. Ensure that the following files are present:

    c:programfiles\sybase\adaptive server anywhere 7.0\win32\dbcom7.dll
    c:programfiles\sybase\adaptive server anywhere 7.0\win32\dblgen7.dll
    c:programfiles\sybase\adaptive server anywhere 7.0\win32\dbodbc7.dll
    c:programfiles\sybase\adaptive server anywhere 7.0\win32\dbodtr7.dll
    c:programfiles\sybase\adaptive server anywhere 7.0\win32\dbport6.dll
  2. If you are unable to locate the above files, install the Sybase ODBC driver again. If you are unable to copy the dlls to the c:\programfiles\sybase\adaptive server anywhere 7.0\win32 directory, you must manually change the all the occurrences of the path in the Sybaseodbc.reg file. Double-click Sybaseodbc.reg to install the driver again.