Source: ZENworks for Servers; Management and Monitoring Services; Traffic Analysis
Explanation: The management console is unable to find a particular interface on the server where the monitoring agent is loaded.
Possible Cause: The LAN driver for the adapter related to this interface is not loaded.
Action: If the LAN driver is not loaded, load it. You can use the Remote Console utility in the management console to access the server console session. Refer to the vendor documentation for information about what command to enter to load the driver.
Possible Cause: The network board was removed from the server where the monitoring agent is loaded or exchanged for a new one.
Action: If you removed or changed a network board, wait until NetExplorer completes its next cycle and NetExplorer Manager runs on the management console. NetExplorer will detect that a network board is removed or changed and update the ZfS database accordingly.
Possible Cause: A new server is added to the network on which the monitoring agent is loaded, and it is assigned an IPX or IP address that has been used previously.
Action: If you assigned a previously used IP or IPX address to a new server, reassign an IP or IPX address that was not assigned previously and run NetExplorer and NetExplorer Manager.
Action: Update the relevant Network Interface card information using the Database Object Editor. Edit the existing Network Interface card information and add the Network Interface card information again. Do the following:
From ConsoleOne, select the node, which has the Network Interface card problem.
Select Tools > Database Object Editor > Edit.
Select the Interfaces tab.
From the Interface Summary list, select the row which contains the interface information that needs to be modified > Click Edit.
Change the information of the Network Interface card
Click Add to add the new Network Interface card information.
Click OK.