The .STR files have not been transferred

Action:  Ensure that the Scan Collector is up and running.

Action:  Ensure that the ZEN Web Server (ZWS) is up and running.

Action:  If an error message is displayed, refer to Sender and Receiver Error Messages .

Action:  If you have not configured the XML proxy, ensure that the value of Port1 in the Inventory_Agent_installation_directory\ZWS.PROPERTIES file is same as the value of Port1 in the ZWS_installation_directory\ZWS.PROPERTIES file on the Inventory server.

If you have configured the XML proxy, ensure that the following conditions are met:

• The XML proxy port number entered in the Server Inventory policy is the same as the value of Port2 in the XML_proxy_installation_directory\ZWS.PROPERTIES.
• The value of Port1 in the XML_proxy_installation_directory\ZWS.PROPERTIES file is the same as the value of Port1 in the ZWS_installation_directory\ZWS.PROPERTIES file on the next-level Inventory server.