1.9 Managing Remote Devices

Sometimes you need to physically perform a task on a remote workstation or server. To do so, ZENworks lets you remotely manage a device through the ZENworks Control Center. When remotely managing a device, there are three modes of operation: Remote Control, Remote View, and Remote Login.

To manage a remote device:

  1. In the ZENworks Control Center, click the Devices tab.

  2. Click the Servers or Workstations folder to open it.

  3. Click a device to display the device's Summary page.

  4. In the Workstation Tasks list or Servers Tasks list (located in the upper left corner of the ZENworks Control Center), click Remote Control Workstation or Remote Control Server to open the Remote Management dialog box.

  5. Select the remote management operation you want to perform: Remote Control, Remote View, or Remote Login, then click OK.

    The remote session appears. If you receive an error message stating that additional plug-ins are required, see Administration Workstation Requirements in the Novell ZENworks 7.2 Linux Management Installation Guide.

For more information about managing remote devices, see Remote Management.