A Work Item is a workflow task assigned to a particular user or role in the iTRAC application. The individual activities to be performed to complete an iTRAC process are listed as work items in Work Item Summary in the Sentinel Control Center. For more information on iTRAC processes, refer to iTRAC Workflows in SCC User's Guide.
You may access the work items from any tab in the Sentinel Control Center.
NOTE: To have access to a work item, you should have it assigned to you or acquire the work item.