18.7 Secure Printer Continues Printing after Changing the User Password (Local Appliance eDirectory Users Only)

When users change their passwords, secure printers might continue printing with the old password for up to 10 minutes. This is because of caching inside the iPrint LDAP authentication module, and affects only the users created inside the local eDirectory tree on iPrint Appliance.

To fix this issue, add the parameters LDAPDNCacheTTL and LDAPDNCacheEntries to the iprint_g.conf file, located at /etc/opt/novell/iprint/httpd/conf/iprint_g.conf as shown below:

To change the caching time to 30 seconds:

<IFModule mod_authnz_ldapdn.c> LDAPDNCacheTTL 30 </IfModule>

To disable caching:

<IFModule mod_authnz_ldapdn.c> LDAPDNCacheEntries -1 </IfModule>

After updating the iprint_g.conf file, launch the terminal window, and then restart the Apache service using the iPrint Appliance Management Console:

  1. On a Web browser, use either the DNS name or the IP address to access the Management Console. For example, https://10.0.0.1:9443 or https://iprint.example.com:9443.

  2. Click the iPrint Appliance Configuration icon.

  3. Under Administration, click Services.

  4. Select Apache server for Novell for iPrint.

    The Action and Options drop‐down menus are activated.

  5. Click the Action drop-down menu, then click Restart.