18.3 iPrint Windows Rendering Service Hangs

The iPrint Windows Rendering Service might hang with the service status “Stopping.”

This issue is caused when the remote renderer fails to restart when using the configuration or registration commands.

To workaround this issue:

  1. Launch the Windows Task Manager.

  2. Click the Processes tab.

  3. Check the Show processes from all users box.

  4. Right-click iPrint Rendering Service.exe, then click End Process.

  5. Start the remote rendering service by using the iprntrendcmd -l command or through the window services panel.