The license file on iPrint Appliance 1.0 is not automatically backed up. To backup the license file, you must add the absolute path of the license file manually into the additionalBackupList file located at /etc/opt/novell/iprintmobile/conf/additionalBackupList/. For example, if your license file name is license.xml, you must add the path /opt/novell/filr/apache-tomcat/webapps/ssf/WEB-INF/license/license.xml to the additionalBackupList file.
NOTE:On iPrint Appliance 1.0, the permissions for files/directories added to the additionalBackupList file are not retained during backup. You must manually assign the owners and permissions for these files and directories on the target machine after upgrade.
When exporting the iPrint configuration file, iPrint Appliance does not export all csv files. iPrint Appliance exports only the audit.csv which is the default audit file. If you want iPrint Appliance to export additional csv files, you must add the path of those csv files manually into the additionalBackupList file located at /etc/opt/novell/iprintmobile/conf/additionalBackupList/.
When using email printing commands, the status, move, resume, and cancel commands might not execute when used with the job name. If the commands do not execute with job names, use job id instead.
Email printing to secure printers is disabled. This is to enhance the security of your print system.
When you upgrade or export iPrint Appliance, the remote renderer status might be “Inactive.” To resolve this issue, you must unregister and re-register the remote renderer.
If you have configured a remote Driver Store, you cannot manage it through the iManager of iPrint Appliance.
If you want to create a local user or a local group account in iPrint Appliance, ensure that you create the user or group account outside of the synced user’s context. This is because when you sync from an LDAP source to iPrint Appliance, the user and group entries are imported into the MySQL database of iPrint Appliance. By default, iPrint Appliance runs a sync to the MySQL database every 8 minutes. If the local user or group account is not found in the MySQL database, the account is automatically deleted during the next sync.
Any configuration change in iPrint Appliance takes at least 20 minutes to get updated to the configuration file. If you export the iPrint Appliance configuration file within 20 minutes of modifying the configuration settings, and then import the configuration file into another copy of iPrint Appliance, the changes are not captured. In this case, you might not be able view the updated information in the iPrint Appliance. It is recommended that you wait at least 20 minutes after the last configuration change before you export the configuration file.
The Novell iPrint app does not allow imported users to log in with the full user context.
The remote renderer installation interface is not available in Slovak, Hungarian, Netherlands Dutch, or Catalan languages.
When trying to print an image through the Gmail app on Android devices, you might see the message “Novell iPrint could not receive the document/image in a file format,” and the image might not print.
When trying to unregister a renderer through the command line, you must provide the IP address of the renderer. You cannot unregister a renderer using the hostname.
Before installing or uninstalling Adobe Acrobat X Pro on the Windows machine, you must stop the remote rendering service using the command iprntrendcmd -q. If you do not stop the remote rendering service, you might see a message that Microsoft Office applications are running, and you might not be able to proceed with installation or uninstallation.
If a user account synced from an LDAP source to iPrint Appliance is renamed at the source, the user authentication fails. The user account is imported as a new object. Novell plans to address this issue in a future release.
During LDAP import, empty groups are not imported.
iPrint Appliance Migration target server SSL authentication might sometimes fail. To work around this issue, close the
application and launch it again.If you install the remote renderer on a non-English version of Windows 7, conversion of Microsoft Excel files might fail.
You might find warning logs in the /var/opt/novell/log/iprintmobile/iprintmobile0.log file. These logs are created if the file conversion takes more than two seconds. You can ignore this warning as there is no functionality loss.