Novell iPrint Appliance 1.1 Beta Administration Guide
Novell iPrint Appliance 1.1 Beta Administration Guide
iPrint Appliance Overview
Overview
Differences Between iPrint Appliance 1.0.1 and 1.1
Printing Methods
Document Rendering
Supported Document Formats
Using MobileIron to Manage the iPrint App
What’s New or Changed in iPrint Appliance
What’s New (iPrint Appliance 1.1 Beta)
What’s New (iPrint Appliance 1.0.1 Patch 1)
System Requirements for iPrint Appliance
iPrint Appliance System Requirements
Remote Renderer System Requirements
AirPrint through iPrint System Requirements
Installing iPrint Appliance
Downloading iPrint Appliance and Configuring the Virtual Environment
Installing iPrint Appliance
Setting Up iPrint Appliance
Methods of Setting Up iPrint Appliance
Creating and Configuring Printers
Importing Printers from an Existing OES iPrint System or iPrint Appliance
Configuring QR Code Printing
Line Printer Remote (LPR) Printing
iPrint Appliance Configuration Complete
Remote Renderer Installation and Configuration
Prerequisites
Downloading the Remote Renderer
Installing the Remote Renderer
Assigning Log On as a Service Rights
Copying the Certificate File
Configuring the Remote Renderer as a Local User
Configuring the Remote Renderer as a Domain User
Registering the Remote Renderer
Upgrading the Remote Renderer
Managing the Remote Renderer
Multidriver Support
Automatic Printer Driver Updates
Printer Rename and Redirection
Remote Renderer Commands
AirPrint through iPrint
iOS Wireless Printer Discovery
Multicast DNS
AirPrint through iPrint
Benefits
Supported iOS Devices
AirPrint Deployment Considerations in iPrint Appliance
AirPrint Deployment Scenario in iPrint
Enabling AirPrint through iPrint
Disabling AirPrint through iPrint
AirPrint Errors and Symptoms
Email Printing
Enabling Email Printing
Email Printing Commands
iPrint Appliance System Configuration
Administrative Passwords
Network
Time
Digital Certificates
Ganglia Configuration
System Services
Firewall
Support
Field Patch
Storage
Modifying Logging Options
Shutting Down and Restarting iPrint Appliance
Signing Out of iPrint Appliance
iPrint Appliance Management
iPrint Appliance Configuration
iPrint Printer Configuration (iManager)
iPrint Printer Status
iPrint Printer Import / Migration
iPrint Map Creation
Ganglia
Configuring MobileIron to Manage the iPrint App
Supported Features
Adding the iPrint App to MobileIron
Pre-Populating Fields for iPrint Login
Distributing the iPrint App to Devices
iPrint Appliance License Information
Accessing the License Page
Updating the iPrint Appliance License
iPrint Appliance Firewall Exceptions
Inbound Connections to iPrint Appliance
Outbound Connections from iPrint Appliance
Monitoring iPrint Appliance Performance with Ganglia
Advanced Configuration for iPrint Mobile Service (Optional)
Backup and Restore iPrint Appliance
Backup iPrint Appliance
Restore iPrint Appliance
Upgrading iPrint Appliance
Export the Configuration File
Install the New Version of iPrint Appliance
Import the Configuration File
Troubleshooting iPrint Appliance
iPrint Mobile Service Fails to Connect
Unable to Import All Users from the Active Directory Source Using LDAP Sync
iPrint Windows Rendering Service Hangs
iPrint Rendering Service Registration to the Appliance Server Fails
iPrint Renderer Status Is Inactive after Exporting or Upgrading iPrint Appliance
Printer Prints Junk Characters
Secure Printer Continues Printing after Changing the User Password (Local Appliance eDirectory Users Only)
Remote Renderer Fails to Start Because of Login Failure
AirPrint Printers Are Listed Twice During Printer Discovery
AirPrint Printers Are Not Listed
Print Job Submitted Using AirPrint Shows Processing Continuously
Processor Utilization Increases When 10,000 Users Are Imported from an External LDAP Source
iPrint Appliance Migration Target Server SSL Authentication Fails
RPC Error When Enabling Printers for Mobile Printing
iPrntRendCmd Stops Responding During Configuration or Other Command Line Operations
Unable to Configure Email Printing When SSL Is Enabled for IMAP in GroupWise
Upgrade Progress Bar Continues Processing
iPrint Rendering Service Fails to Start If the Windows User Account Password Changes or Expires
DataStore Creation Fails
Garbage Characters Printed When Printing from Gmail on Internet Explorer
“Canceled by Operator” Messages in the Audit Logs
Unable to Create CUPS Printer Name with a Space Character
Upgrading iPrint Appliance 1.0 Does Not Automatically Export the License File
Unable to Remove Inactive Renderer Entries from the Management Console
Upgrade Option Missing for Remote Renderer
LDAP Import Fails to Import Administrator User from Active Directory Environments
Disk Space Gets Filled Up During Continuous Job Submission
Adobe Acrobat 11 Pro Hangs While Rendering PDF Files
Unable to Backup iPrint Appliance 1.0
Active Directory Administrator Users Unable to Perform Administrative Tasks Post LDAP Import
Server Logs Indicate Failures in Local or Remote Renderer
Known Limitations
General Limitations
AirPrint Through iPrint Limitations
Supported Document Formats
Email Service Parameters
Incoming Mail Server Parameters
Outgoing Mail Server Parameters
Traditional iPrint Client Authentication
Password Caching
Best Practices
Best Practices for Mobile Printing
Installing VMware Tools
iPrint Client Management with Novell iPrint Appliance
iCM in OES Environment
iCM with iPrint Appliance
iPrint Appliance Support Matrix
Mobile Server Support
Mobile Operating System Support
Directory Services Support
Management Console Support
Remote Renderer - Supported Operating Systems
Remote Renderer - Supported Software Versions
iPrint Appliance Server and Client Support
Clients for Email Printing
iPrint Appliance Documentation Updates
iPrint Appliance Administration Guide
Legal Notices