If a device’s Disk Encryption policy has single sign-on enabled so that the ZENworks PBA login credentials are the same as the Windows login credentials, the passwords remain synchronized as long as the Windows password is changed through one of the following methods:
Via Windows domain login
Via Windows local login
Using Ctrl+Alt+Del to access the change password feature
The passwords are not synchronized if one of the following methods is used:
Control Panel
Device Manager
If the passwords become out-of-sync, the following methods can be used to synchronize them while at the device: