10.0 Frequently Asked Questions

This section provides answers to the questions you might have when using the Novell® ZENworks® Linux Management - Dell Edition Remote Management component:

Section 10.1, How do I secure my Remote Management session?
Section 10.2, How can I improve Remote Management performance on a slow link?
Section 10.3, Why do I get a black screen when I perform the Remote Control operation?
Section 10.4, Why does the Remote Management Viewer show only a toolbar at the center of the applet window?
Section 10.5, Why is the Novell Remote Management Viewer Applet signed?
Section 10.6, Why do I get a warning indicating that an unsecure download is in progress on Internet Explorer?
Section 10.7, I rejected the Novell Remote Management certificate and now I am unable to perform Remote Management operations.
Section 10.8, Can I use any other third-party VNC viewer to connect to the ZENworks 7 Linux managed device?
Section 10.9, Can I use the Novell ZENworks Remote Management Viewer window to Remote Control any third-party VNC server?
Section 10.10, Why is the certificate is not displayed while trying to start the Remote Management session for a managed device?