The explosion of cloud-based services is forcing IT to move from an asset-centric to a service-centric model. This new approach can help IT better align with business needs but making the necessary technical and organizational changes won’t be easy. What is the right process for doing so? What are the obstacles? What steps are organizations taking today to make this happen?
Host:
Matthew T. Grant
Guest:
Jamie Erbes, Director, Service Research and Cloud Advisor, HP
