11.4 Managing your team’s requests

The Organizational Manager and User Application Administrator can view status and history of resource requests and retract resource requests.

To view a list of requests for a team member:

  1. Click Team Requests in the My Team’s Work group of actions.

    The Team Requests page prompts you to select a Team Member, a Resource Category (optionally), and a Request Date filter.

    If you are an Organizational Manager, select a team member from the list box.

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    Or, if you are the User Application Administrator, click the selection icon and search for and select a team member.

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  2. After you select a team member, you can optionally select a Resource Category and a Request Date filter. Click continue.

    The Team Requests page lists:

    • Each requested resource
    • Who is to receive it
    • Who requested it
    • Status of the request
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  3. To view the details of a resource request, click the request name in the list.

    The Request Detail page displays details such as

    • Name of resource
    • Recipient of resource
    • Status of activities supporting the request
    • Who requested the resource
    • When the request was made
    • Comments
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  4. Click View Comment and Flow History in the Request Detail page to see the history of the workflow and comments made at each stage of processing.

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  5. To retract the request, click Retract in the Request Detail page. Retract is enabled for running processes. In processes that are no longer running, Retract is disabled.