The few scenarios in which administrator can use ZENworks Diagnostics and Probe are:
Section 2.1, High CPU Utilization
Section 2.2, High Memory Utilization
Section 2.3, Thread Utilization High
Section 2.4, The Antimalware database table records might display NULL values
Section 2.5, Database connectivity issue
Section 2.6, The Heap Dump status is displayed showing as ‘Not Available’ in a zone when you launch ZCC from a new primary server