ZENworks 11 SP3 Documentation Updates

December 2014

This document allows you to quickly see the most recent changes throughout the ZENworks 11 SP3 documentation.

1.0 New Documents

This section lists the documents that have been added since the initial release of ZENworks 11 SP3.

Document

Release Date

Description

ZENworks Endpoint Security Use Cases

06 Nov 2014

Provides information and resources to help you solve everyday security issues faced by organizations today.

ZENworks Configuration Management - Best Practices Guide

24 July 2014

Discusses considerations for designing and deploying ZENworks in different-sized organizations.

ZENworks 11 SP3 Quick Reference - Bundle Features and Options

11 July 2014

Provides a list of the bundle features and options available on each platform (Windows, Linux, and Macintosh).

ZENworks 11 SP3 Full Disk Encryption Supported Self-Encrypting Drives

23 May 2014

Lists the self-encrypting drives supported by ZENworks Full Disk Encryption.

2.0 Asset Management Reference

This section summarizes the significant changes made to the ZENworks Asset Management Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

Location

Change

Creating an Inventory Entitlement

Added best practice recommendations when using the OEM and Machine license models for entitlements.

3.0 Command Line Utilities Reference

This section summarizes the significant changes made to the Command Line Utilities Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

Location

Change

satellite-server-delete (ssd) (Path to Device) [(role),(role),...(role)][-f|--force]

Added the --force option. This option removes all roles from the Satellite Server and forces its demotion to a managed device only. Intended for use with permanently offline Satellite Servers only.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Registration Commands

Updated the following registration commands:

  • register (reg) [-g] [-k <key>] [-u <username> -p <password] <ZENworks Server address:port>

  • reregister (rereg)[-u <username> -p <password>] <new guid>

  • unregister (unr) [-f] [-s] [-a] [-u <username> -p <password>]

Downloading and Extracting ZDC

Corrected the procedure for downloading and extracting the ZENworks Diagnostic Center files.

Registration Commands

Included a note about ensuring that the CSV file used with the registration-import-devices (rid) (CSV file path) (registration key) zman command is in UTF-8 format.

request-remote-session, rrs

Added a new remote management zac command that enables a remote management session to be requested from a Windows device.

The zman command ssd that is used for removing a satellite role fails

Included a new troubleshooting scenario for the zman ssd command.

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4.0 Configuration Polices Reference

This section summarizes the significant changes made to the Configuration Policies Reference since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11SP3

Location

Change

Filter Conditions

For the Registry Key Value filter condition, included information about a new IP Address value that can be used.

5.0 Database Management Reference

This section summarizes the significant changes made to the Database Management Reference since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Backing Up the Embedded Sybase SQL Anywhere Database on a Windows or Linux Server

Updated the procedure for changes made in 11.3.1.

Changing the ZENworks Database User Password

Added as a new database tip.

Post-Migration Tasks in Migrating the Data from an Internal Sybase Database to an External Oracle Database

Updated the post-migration tasks to be completed after migrating the internal (embedded) Sybase database to an external Oracle database.

Post-Migration Tasks in Migrating the Data from an Internal Sybase Database to an MS SQL Database

Updated the post-migration tasks to be completed after migrating the internal (embedded) Sybase database to an MS SQL database.

Post-Migration Tasks in Migrating the Data from the External Sybase Database to an External Oracle Database

Updated the post-migration tasks to be completed after migrating the external Sybase database to an external Oracle database.

Post-Migration Tasksin Migrating the Data from the MS SQL Database to an Oracle Database

Updated the post-migration tasks to be completed after migrating an MS SQL database to an Oracle database.

6.0 Disaster Recovery Reference

This section summarizes the significant changes made to the Disaster Recovery Reference since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Replacing an Existing Primary Server with a New Primary Server

Added a warning note explaining that after the new Primary Server starts running, you must disconnect the old Primary Server from the network and uninstall ZENworks or disable the ZENworks services so that the old Primary Server cannot reregister in the zone.

Scenario for a zone configured with external certificate

Updated the procedure.

Scenario for a zone configured with internal certificate

Updated the procedure.

Reconfiguring a Zone Certificate Before It Expires

Updated the procedures in all sections in this chapter.

7.0 Discovery, Deployment, and Retirement Reference

This section summarizes the significant changes made to the Discovery, Deployment, and Retirement Reference since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Package Types and Architectures

Changed the .NET version requirement to version 4.0.

Performing an Initial Registration

Added a note explaining that the -g and -k registration options are valid on initial registration only; subsequent registrations ignore the options.

Duplicate GUIDs are displayed on a Device

Added troubleshooting information to resolve duplicate GUIDS when reinstalling the ZENworks Adaptive Agent on a device.

8.0 Full Disk Encryption Agent Reference

This section summarizes the significant changes made to the Full Disk Encryption Agent Reference since the initial release of ZENworks 11 SP3.

May 2014: Update (FTF Roll Up 1) for ZENworks 11 SP3

Location

Change

Uninstalling the Full Disk Encryption Agent Locally

Added the GUID required to unistall the ZENworks 11.3.0a FRU1 version of the Full Disk Encryption Agent.

March 2014: Windows 8.1 Update for ZENworks 11 SP3

Location

Change

System Requirements

Added Windows 8.1 to list of supported operating systems.

9.0 Personality Migration Reference

This section summarizes the significant changes made to the Personality Migration Reference since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

System Requirements

Added Windows 8 as a supported platform.

10.0 Preboot Services and Imaging Reference

This section summarizes the significant changes made to the Preboot Services and Imaging Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

Location

Change

Editing the Menu for UEFI

Added information about editing the Preboot Services menu for UEFI.

Editing Imaging Work

Under step 5, included an update about inherited and direct assignments when using the Apply Assigned Imaging Bundle option.

Manually Taking an Image of a Device

Added information about the mount command that must be used with the Tuxera driver to mount the partition on which the image is stored if the partition is NTFS.

Novell ZENworks Linux Management Imaging Agent (novell-zislnx)

Added an important note at the end of the section about the SLES network setup method.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Novell Preboot Services Menu

Added a note explaining that on a device that has UEFI firmware and an USB keyboard attached to the device, you cannot use the CTRL+ALT function key to launch the PXE menu.

Creating USB Drives for Imaging

Added a note explaining that if you create a USB drive with a second NTSF partition, the second partition can be accessed only on Linux. Windows does not recognized more than one partition on a USB drive.

May 2014: Update (FTF Roll Up 1) for ZENworks 11 SP3

Location

Change

Taking a Base Image of a Device

Updated the procedure.

11.0 Primary Server and Satellite Reference

This section summarizes the significant changes made to the Primary Server and Satellite Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Configuring Restricted Access to a ZENworks Server

Added information about the new Restrict new IP addresses by default option.

12.0 Registry Keys Reference

This section summarizes the significant changes made to the Registry Key Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

Location

Change

defaultUICulture

Added this registry key to load the corresponding language resources.

ShutdownOnTimeout

Added this registry key to manage the reboot or shutdown action on a device based on the value specified for the ShutdownOnTimeout registry key.

ZenNotifyConnectionTimeOut

Added this registry key to configure the timeout value in seconds for a ZENworks service to update the ZenNotifyIcon Progress window.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

NalShellDelay

Added this registry key that delays the loading of NalShell. This can be useful on devices whose mapped drives are resolved slowly, resulting in bundle shortcuts not displaying immediately in the Start menu.

ProceedPatchUninstallSetting

Added this registry key in order to continue to enforce the Uninstall application if not used within_days option in the Uninstall Options dialog for Patch bundles. Starting with ZENworks 11.3.1, this option is not applied to Patch bundles unless this registry key is used.

cleanUpStalePrintersAtPostDesktop

Added this registry key to remove the previous user’s Samba printers when a new user logs in to the same device.

The printers are removed only after the registry key is set and the device is rebooted.This is applicable only for Samba printers.

HonorActionHandlerSetting

Added this registry key that helps environment variables to get resolved in different bundle action contexts. For example, if the bundle action is set to run as system user, then all the environment variables in the bundle action data are resolved in the system context.

13.0 Remote Management Reference

This section summarizes the significant changes made to the Remote Management Reference since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11SP3

Location

Change

Configuring the Remote Management Settings on a Linux Device

Included a note to explain that on Linux devices only password-based authentication is enabled for remote management. Best practices suggest that a password be set for the Linux device to secure access.

Installing the Remote Management Viewer in a Terminal Server or in a Citrix XENapp Environment

Provided additional information required to copy the Remote Management viewer plugin to the appropriate location on Firefox version 21 and newer.

On a Windows managed device that has IE 10 or 11, Remote Management prompts for adding the IP of the ZENworks Primary Server to the trusted zone

Added as a troubleshooting scenario.

14.0 Server Installation Guide

This section summarizes the significant changes made to the Server Installation Guide since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Rights to Create the Database

Added an important note to explain what the Oracle database rights are used for during installation or upgrade of a Windows Primary Server and how long they are required.

15.0 Software Distribution Reference

This section summarizes the significant changes made to the Software Distribution Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11SP3

Location

Change

Advanced

Added information about the new Environment Variables option - Resolve the environment variables specified in registry edit value in the user context - available in the Registry Edit action. This options lets you resolve the environment variables in the user context.

July 2014: System Update (11.3.1) for ZENworks 11SP3

Location

Change

Action - Launch Executable

Added a note for the Environment Variables about using a new predefined variable (ZENPREDEF_REDIRCTSTANDARDOUTPUT) to redirect the standard output of a variable to a location you specify.

Assigning Existing Bundles to Devices

Added a note to clarify how the Launch Schedule interacts with the If Install Immediately after Distribution and Launch Immediately after Installation options.

Copying the Relationships of a Device to Other Devices, Folders, and Groups

Added this section to explain how to copy the Bundles, Policies and Group relationships of a device to other devices, folders, and groups.

Filter Conditions

For the Registry Key Value filter condition, included information about a new IP Address value that can be used.

16.0 System Requirements

This section summarizes the significant changes made to the System Requirements since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

Location

Change

ZENworks 11 SP3 System Requirements

Added new requirements for the 11.3.2 release. New requirements are indicated by New in 11.3.2.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

ZENworks 11 SP3 System Requirements

Added new requirements for the 11.3.1 release. New requirements are indicated by New in 11.3.1.

17.0 System Update Reference

This section summarizes the significant changes made to the System Update Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11 SP3

Location

Change

Update Prerequisites

Updated the information about the queries that need to be run, based on the ZENworks database.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Retry System Update Entitlement

Added information about how to retry the system update activation if validation fails because of connectivity issues with the Novell Customer Center server.

Manually Checking for Updates

Provided links to the two new troubleshooting scenarios listed below.

An error message is displayed during the first system update deployment if the system update is not triggered on the dedicated system update server

Added this scenario to help troubleshoot system update problems.

Unable to get updates when you perform the Check For Updates action

Added this scenario to help troubleshoot system update problems.

18.0 Upgrade Guide

This section summarizes the significant changes made to the Upgrade Guide since the initial release of ZENworks 11 SP3.

July 2014: System Update (11.3.1) for ZENworks 11 SP3

Location

Change

Upgrading the Primary Servers

Added a note about disabling Linux Update before upgrading a Linux Primary Server.

19.0 ZENworks Control Center Reference

This section summarizes the significant changes made to the ZENworks Control Center Reference since the initial release of ZENworks 11 SP3.

December 2014: System Update (11.3.2) for ZENworks 11SP3

Location

Change

Quick Tasks Types

This section has been updated with additional information related to the Launch Bundle quick task.

July 2014: System Update (11.3.1) for ZENworks 11SP3

Location

Change

Windows Special System Variables

Included the relevant variables that get resolved when the HonorActionHandlerSetting registry key is set to true.