29.0 Outlook Express

The GroupWise Internet Agent (GWIA) is required in order for users to access their mailboxes using non-GroupWise clients. If you have not already installed the GWIA, follow the instructions in the GroupWise 2012 Installation Guide.

In order for users to access their GroupWise mailboxes from a third-party email client, they must configure their email clients to access their GroupWise accounts. For example, Outlook Express users would follow steps similar to the following:

NOTE:Steps might vary depending on the versions of Windows and Outlook Express installed on the workstation.

  1. In Outlook Express, click Tools > Accounts > Add > Mail.

  2. Follow the prompts and provide personal information until you are prompted for the email server information.

    Internet Connection Wizard, E-Mail Server Names page
  3. Select POP3 or IMAP as your incoming mail server type.

  4. In the Incoming and Outgoing Mail fields, specify the IP address or hostname of your outgoing mail server, then click Next.

  5. Continue following the prompts and providing personal information until the new account has been set up in Outlook Express.

  6. Click Tools > Accounts.

  7. Select the new account you just created, then click Properties > Servers.

    Server Properties page
  8. Select My Server Requires Authentication, then click OK.

    The default setting for server authentication is Use Same Settings as My Incoming Mail Server, so you do not need to change any settings.

  9. To access your GroupWise mailbox in Outlook Express, click Tools > Send and Receive.

  10. Click the IP address or hostname of your mail server.

  11. Provide your user name and password, then click OK.