Novell Buying Programs
Individualized customer buying programs and agreements offer unique bundles of benefits and offerings specific to your organization's needs.
Please Select Your Customer Type
Business
Buying Program Options: MLA (Master License Agreement) or VLA (Volume License Agreement). If you are currently under the CLA (Corporate License Agreement) program, you can review your options here.
| MLA | VLA | |
|---|---|---|
| Ideal For | Large global organizations who desire greater benefits based on long-term high volume purchasing commitments. | Customers of any size who want an easy, transaction-based process with the flexibility of purchasing licenses from a broad reseller channel. |
| Benefits | Rewards high volume commitment with greater discount levels; includes price protection and optional direct purchasing relationship with Novell. Facilitates budgeting with annual renewal. | Simple to use and understand; no purchase obligation or minimum-purchase requirement. No contract signature required. |
| Purchase Through | Purchasing Options: Directly from Novell or through a qualified Novell reseller. | Purchasing Option: Select any Novell reseller. |
| Discount Level | Program discounts are applied based on each Customer's MLA Discount Level. Participation in MLA Discount Level 1, 2, or 3 is determined by annual spend. Additionally, transaction-based volume discounts may be applied to individual orders when new license quantity thresholds are exceeded. | Program discounts are available through Novell Resellers, who set VLA Customer pricing. Transaction-based volume discounts may be applied to individual orders when new license quantity thresholds are exceeded. |
| Counting Options | Based on end-user agreement (EULA) and product eligibility list. | Based on end-user agreement (EULA) and product eligibility list. |
| Maintenance Offerings | Maintenance required on all product licenses; includes upgrades to latest product versions, Novell Technical Support and Training. | Required to purchase 1 year Maintenance with each new product license. Select either Standard (12 x 5 coverage) or Priority (24 x 7 coverage) level support. |
| Purchase Requirements | USD $1 million per annum net revenue to Novell. Subsidiaries joining an exiting contract may join for USD $5,000 per annum net revenue to Novell. | None. |
| Contract & Term | Contract signed directly with Novell; contract runs in two-year renewable terms. | No signed contract, no set term. |
| Software License | Perpetual. | Perpetual. |
| Associated Documents |
MLA Program Guide (17 Nov 08) MLA Contract |
VLA Program Guide ( 5 Feb 09) VLA Contract |
Academic
Buying Program Options: SLA (School License Agreement), ALA (Academic License Agreement) or VLA (Volume License Agreement) for Education.
| SLA | ALA | VLA for Education | |
|---|---|---|---|
| Ideal For | Qualifying primary education institutions (grades K-12) who wish to lease licenses. Meeting the changing requirements of primary education institutions to license, implement, and maintain their software investments. | Qualifying colleges and universities who wish to lease licenses. Meeting the evolving requirements of higher education institutions to license, implement, and maintain their software investments. | Qualifying primary education institutions (grades K-12), colleges, universities and academic non-profit hospitals who wish to perpetually own their licenses. |
| Benefits | Simple contract and annual worksheet, upgrades included. Leasing licenses lowers cost. SLA customers decide the counting method best suited for their organizations. | Simple contract and annual worksheet, upgrades included. Leasing licenses lowers cost. ALA customers decide the counting method best suited for their organizations. | Simple to use and understand; no purchase obligation or minimum-purchase requirement. No contract signature required. |
| Purchase Through | Purchasing Options: Directly from Novell or through a qualified Novell reseller. | Purchasing Options: Directly from Novell or through a qualified Novell reseller. | Purchasing Option: Select any Novell reseller. |
| Discount Level | None. | Volume of licenses purchased qualifies ALA customers for tiered discount pricing levels. | Discount may vary based on purchase. Novell reseller determines final pricing. |
| Counting Options | Student enrollment or workstation count. | Full time equivalent (FTE) or workstation count. | Based on end-user agreement (EULA) and product eligibility list. |
| Maintenance Offerings | SLA program automatically includes upgrades to latest product versions. Additional support is available and purchased separately. | ALA program automatically includes upgrades to latest product versions. Additional support is available and purchased separately. | Required to purchase 1 year Maintenance with each new product license. Select either Standard (12 x 5 coverage) or Priority (24 x 7 coverage) level support. |
| Purchase Requirements | $1,000 minimum annual fee purchase requirement. SLA customers may select from the pre-determined value bundles or create their own product bundle. USD $2.25 student enrollment or $34.00 workstation minimum. | $5,000 minimum annual fee purchase requirement. ALA customers may select from the pre-determined value bundles or create their own product bundle (four-product minimum). | None. |
| Contract & Term | Initial contract required. Renewable one-year agreement terms. Complete Annual Fee Worksheet each year specifying the products the customer desires to use that year. | Initial contract required. Renewable one-year agreement terms. Complete Annual Fee Worksheet each year specifying the products the customer desires to use that year. | No signed contract, no set term. |
| Software License | Subscription. | Subscription. | Perpetual. |
| Associated Documents |
SLA Program Guide ( 2 Jul 08) SLA Initial Contract SLA Annual Fee Worksheet |
ALA Program Guide ( 2 Feb 07) ALA Initial Contract ALA Annual Fee Worksheet |
VLA Program Guide ( 5 Feb 09) VLA Contract |
Non-Profit
Buying Program Options: MLA (Master License Agreement) or VLA (Volume License Agreement).
| MLA | VLA | |
|---|---|---|
| Ideal For | Large global organizations who desire greater benefits based on long-term high volume purchasing commitments. | Customers of any size who want an easy, transaction-based process with the flexibility of purchasing licenses from a broad reseller channel. |
| Benefits | Rewards high volume commitment with greater discount levels; includes price protection and optional direct purchasing relationship with Novell. Facilitates budgeting with annual renewal. | Simple to use and understand; no purchase obligation or minimum-purchase requirement. No contract signature required. |
| Purchase Through | Purchasing Options: Directly from Novell or through a qualified Novell reseller. | Purchasing Option: Select any Novell reseller. |
| Discount Level | Program discounts are applied based on each Customer's MLA Discount Level. Participation in MLA Discount Level 1, 2, or 3 is determined by annual spend. Additionally, transaction-based volume discounts may be applied to individual orders when new license quantity thresholds are exceeded. | Program discounts are available through Novell Resellers, who set VLA Customer pricing. Transaction-based volume discounts may be applied to individual orders when new license quantity thresholds are exceeded. |
| Counting Options | Based on end-user agreement (EULA) and product eligibility list. | Based on end-user agreement (EULA) and product eligibility list. |
| Maintenance Offerings | Maintenance required on all product licenses; includes upgrades to latest product versions, Novell Technical Support and Training. | Required to purchase 1 year Maintenance with each new product license. Select either Standard (12 x 5 coverage) or Priority (24 x 7 coverage) level support. |
| Purchase Requirements | USD $1 million per annum net revenue to Novell. Subsidiaries joining an exiting contract may join for USD $5,000 per annum net revenue to Novell. | None. |
| Contract & Term | Contract signed directly with Novell; contract runs in two-year renewable terms. | No signed contract, no set term. |
| Software License | Perpetual. | Perpetual. |
| Associated Documents |
MLA Program Guide (17 Nov 08) MLA Contract |
VLA Program Guide ( 5 Feb 09) VLA Contract |
Government
Buying Program Options: MLA (Master License Agreement) or VLA (Volume License Agreement).
| MLA | VLA | |
|---|---|---|
| Ideal For | Large global organizations who desire greater benefits based on long-term high volume purchasing commitments. | Customers of any size who want an easy, transaction-based process with the flexibility of purchasing licenses from a broad reseller channel. |
| Benefits | Rewards high volume commitment with greater discount levels; includes price protection and optional direct purchasing relationship with Novell. Facilitates budgeting with annual renewal. | Simple to use and understand; no purchase obligation or minimum-purchase requirement. No contract signature required. |
| Purchase Through | Purchasing Options: Directly from Novell or through a qualified Novell reseller. | Purchasing Option: Select any Novell reseller. |
| Discount Level | Program discounts are applied based on each Customer's MLA Discount Level. Participation in MLA Discount Level 1, 2, or 3 is determined by annual spend. Additionally, transaction-based volume discounts may be applied to individual orders when new license quantity thresholds are exceeded. | Program discounts are available through Novell Resellers, who set VLA Customer pricing. Transaction-based volume discounts may be applied to individual orders when new license quantity thresholds are exceeded. |
| Counting Options | Based on end-user agreement (EULA) and product eligibility list. | Based on end-user agreement (EULA) and product eligibility list. |
| Maintenance Offerings | Maintenance required on all product licenses; includes upgrades to latest product versions, Novell Technical Support and Training. | Required to purchase 1 year Maintenance with each new product license. Select either Standard (12 x 5 coverage) or Priority (24 x 7 coverage) level support. |
| Purchase Requirements | USD $1 million per annum net revenue to Novell. Subsidiaries joining an exiting contract may join for USD $5,000 per annum net revenue to Novell. | None. |
| Contract & Term | Contract signed directly with Novell; contract runs in two-year renewable terms. | No signed contract, no set term. |
| Software License | Perpetual. | Perpetual. |
| Associated Documents |
MLA Program Guide (17 Nov 08) MLA Contract |
VLA Program Guide ( 5 Feb 09) VLA Contract |
Hosted Service
Buying Program Options: The Hosted Services offering is available as an add-on option under the MLA (Master License Agreement) or VLA (Volume License Agreement).
With this program option, Hosted Services customers are able to provide a full suite of Novell products (some product exceptions apply) across services without incurring expensive licensing fees. Hosted Services providers have the option to purchase only Maintenance. No license purchase is required. Simply sign and submit the required Hosted Services addendum. Then, using the appropriate VLA or MLA part numbers, order the number of Maintenance you need and begin using the software.
| MLA Hosted Services (add-on) | VLA Hosted Services (add-on) | |
|---|---|---|
| Ideal For | This additional option is designed to meet the unique needs of ISPs, ASPs, Internet Portals and other Web-hosting Providers that run hosted applications and services. This option provides Hosted Services customers with the software and services needed to benefit their users and grow their hosted services revenue. | This additional option is designed to meet the unique needs of ISPs, ASPs, Internet Portals and other Web-hosting Providers that run hosted applications and services. This option provides such customers with the software and services needed to benefit their users and grow their hosted services revenue. |
| Benefits | The option to purchase only Maintenance—reducing cost. No license purchase is required. | The option to purchase only Maintenance—reducing cost. No license purchase is required. |
| Purchase Through | Purchasing Options: Directly from Novell or through a qualified Novell reseller. | Purchasing Option: Select any Novell reseller. |
| Discount Level | Volume of licenses purchased qualifies MLA customers for tiered discount pricing levels. | Discount may vary based on purchase. Novell reseller determines final pricing. |
| Counting Options | Based on end-user agreement (EULA) and product eligibility list. | Based on end-user agreement (EULA) and product eligibility list. |
| Maintenance Offerings | Only Maintenance is required to host products. Maintenance includes upgrades to latest product versions, Novell Technical Support and Training. | Only Maintenance is required to host products. Maintenance includes upgrades to latest product versions, Novell Technical Support and Training. Select either Standard (12 x 5 coverage) or Priority (24 x 7 coverage) level support. |
| Purchase Requirements | A minimum purchase of $5,000 (USD) before discount is required to initiate this Hosted Services program. | A minimum purchase of $5,000 (USD) before discount is required to initiate this Hosted Services program. |
| Contract & Term | In addition to the MLA contract, customer must sign the Hosted Services addendum before placing an order. | Customer must sign the Hosted Services addendum before placing an order. |
| Software License | Subscription. | Subscription. |
| Associated Documents |
MLA Program Guide (17 Nov 08) MLA Contract Hosted Service Addendum ( 5 Jun 08) |
VLA Program Guide ( 5 Feb 09) VLA Contract Hosted Service Addendum ( 5 Jun 08) |
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