Support & Services for SUSE Linux Enterprise 10
Linux Service and Support Offerings
Novell named leader in overall quality of Linux-based technical support. Get the details +
With SUSE® Linux Enterprise, your organization can better address the challenges of increasing competition, spiraling costs, growing security threats and demanding customers. When performance, reliability and world-class support really matter, organizations choose SUSE Linux Enterprise from Novell. Integrating Linux into your business is more than just a trendy idea: it makes great business sense. Novell is the smart choice to help with your Linux integration. Novell is the only vendor that provides a full range of industry-leading Linux offerings to its customers, combined with world-class services and support (PDF).
In order to help customers maximize their investment in SUSE Linux Enterprise 10, Novell offers a wide range of professional services, including:
Linux Support Services
High-quality Linux support is a crucial component in the success of a Linux deployment in an enterprise. With over 20 years of experience supporting complex, mixed-source environments in companies of every size, Novell is the only Linux vendor to have achieved the certified status of SCP. This industry-leading, standards-based support designation is only given to organizations that are truly ready to support your enterprise needs. For comprehensive and reliable Linux help, Novell is in a class of its own.
Novell offers several flexible Linux support options for your Linux and open source environment, including:
- Basic, Standard and Priority Support for SUSE Linux Enterprise Server and SUSE Linux Enterprise Desktop
- Novell Premium Support programs ranging from online self-service tools to on-site, dedicated support engineers
- Novell IT Services, which features a comprehensive, managed services model that helps customers focus on their core business while Novell takes care of IT
For more information, visit www.novell.com/support
Linux Training and Certification
Whether your staff needs just a little Linux help or they are starting at Square One, Novell can train your staff on Linux anytime, anywhere and at any level. Beginning with an online Linux skills assessment, Novell and our training partners offer you a variety of flexible learning options. From end-user Linux desktop tutorials and on-the-job reference guides, to extensive, hands-on engineering-level classes, Novell makes sure your staff has what it needs to be most productive. To find a class or request additional information on all these training options and Linux services, visit www.novell.com/training
Novell Advanced Technical Training (ATT) classes offer the most rigorous and demanding Novell training available anywhere. Delivered at a highly technical level, ATT classes give you real-world expertise that can be put to immediate use. Migrate from UNIX to SUSE Linux Enterprise Server with our Advanced Technical Training.
Additionally, Novell pioneered the original IT Certifications over 20 years ago and now brings its expertise to Linux through a series of hands-on Practicum Exams that offer successful candidates two industry-leading Linux Certifications:
Linux Consulting Services
From general open source assessments, migration planning, and strategic direction-setting to tactical, production-ready Linux deployment, Novell Consulting can help you take advantage of SUSE Linux Enterprise 10 from the desktop to the data center. Novell Consulting offers a wide range of Linux services, and three new fixed-fee engagements are now available:
- Fast Track to SUSE Linux Enterprise Desktop
- Fast Track to SUSE Linux Enterprise Server Core Image Build
- Fast Track to Linux in the Data Center
For more information, visit www.novell.com/consulting