Get the Full Report: Novell Provides the Best Linux Support in the World
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Linux-Related Technical Support Comparative Study Report An Independent Report by:
Lighthouse Research & Development, Inc.
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Linux-Related Technical Support Comparative Study Report
Lighthouse Research & Development, Inc. conducted a research study to compare customer perceptions of the Linux-related technical support services provided by Novell, Oracle, and Red Hat.
Here's what you'll learn with this 67-page report:
- Novell’s Linux-related support services are preferred to the Linux-related support services provided by Oracle and Red Hat.
- On average, individuals using Novell’s Linux support experienced higher levels of satisfaction compared to the services provided by Red Hat or Oracle.
Sneak Peek
"The main purposes of this research study were to measure satisfaction with Linux-related technical support, and to compare the customer satisfaction among the three vendors: Novell, Oracle, and Red Hat in the past twelve months."