Working with Q-TC, KPN iTV has implemented an advanced business service management solution based on Novell Operations Center. The solution provides real-time dashboards showing the business impact of events in the ICT infrastructure. By enabling the proactive identification and resolution of issues anywhere in the chain from broadcaster to viewer, the solution helps KPN iTV deliver very high quality services to its customers.
Listen to this lively discussion with Forrester's Jean-Pierre Garbani and NetIQ's Travis Greene and Michele Hudnall regarding the current business service management trends. The term business service management has been around 10 years with varying degrees of implementation success. Travis, Michele and J.P. Garbani explore failures, successes and future direction of IT organizations with the imperative to measure service performance of mission critical applications in the advent of cloud based services.
Tobin Isenberg and Michele Hudnall from Novell host an in depth webinar on how you can build a more meaningful relationship with your existing monitoring tools to reduce costs and achieve operational excellence.
Get a first look at the Novell consolidated dashboard environment that combines virtual and physical enterprise monitoring into a single-pane-of-glass environment visualized through BSM myMO. View this on-demand Webcast with Forrester Research to get a glimpse.
By combining PlateSpin Orchestrate and SUSE Linux Enterprise Server as a virtualization platform, infrastructure managers can control operational expenses via consolidation, and keep their environment manageable and easy to use.
Virtualization brings flexibility and agility to your environment which means configuration complexity. Manage configuration complexity reaping the benefits of flexibility that virtualization brings without losing control.
Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment.
Learn how you can use SUSE Linux Enterprise to build a service-driven data center that provides continuous access to your mission-critical business applications, and will support your mixed IT environment.
Learn how PlateSpin® Workload Management solves data center challenges, discover a pragmatic approach to server consolidation, and see how consolidated disaster recovery has transformed the business continuity market.