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Novell Appoints New Senior Vice President, Worldwide Sales

Novell Inc., today announced the appointment of Nicholas A. Tiliacos as senior vice president, Worldwide Sales.

PROVO, Utah | May 2, 2000

Novell Inc., today announced the appointment of Nicholas A. Tiliacos as senior vice president, Worldwide Sales. Tiliacos joins Novell from Lucent Corporation where he was president and CEO of Mosaix, a recent Lucent acquisition focused on Customer Relationship Management software and services. Reporting directly to Stewart Nelson, Novell COO, Tiliacos will succeed Ron Heinz, who has left the company.

Mr. Tiliacos will be responsible for driving the growth of Novell's Net services software business worldwide, including managing Novell's direct sales force and relationships with Novell's 27,000 channel and distribution partners. He brings significant experience in growing international business as well as expertise in the carrier and telecommunications industry. His charter will be to accelerate Novell's growth as the leading provider of Net services software that secures and powers all types of networks as one Net, across leading operating systems.

"Nick possesses the right blend of experience to move Novell to the next level in the Net economy," said Stewart Nelson, COO. "He has a proven track record transitioning a company from a single platform product business in a narrow market segment to a multi-platform, multi-channel company driving a hot new market category."

"The opportunity that Novell has to grow its business in the new Internet economy is simply tremendous," said Tiliacos. "The company is positioned to bring powerful, demonstrated new capabilities to the service provider market in addition to providing new Internet-ready technologies to an incredible channel infrastructure and enterprise customers. I look forward to driving new revenue opportunities for Novell as well as for our channel partners worldwide."

Mr. Tiliacos joins Novell with more than 20 years of business development and worldwide sales experience in the customer relationship management and telecommunications industries. Previous to Mosaix being acquired by Lucent, Tiliacos successfully transformed Mosaix from a Call Center company to one focused on customer relationship management services and software. He was a founding partner and managing director of Ventech International, an international consulting and business development company focused on growing information technology companies in foreign markets. Tiliacos has also held key executive, strategic business development, and finance positions at US West, GTE and Pluricom S.A. de C.V.

Mr. Tiliacos holds business administration degrees from Florida State and American Graduate School of International Management.

About Novell

Novell, Inc. (NASDAQ:NOVL), is a leading provider of Net services software that delivers services to secure and power all types of networks the Internet, intranets and extranets; wired to wireless; corporate and public across leading operating systems. Novell's Net services software provides the foundation for one Net a single global network that supports new applications and forms of business. Net Services software gives IT organizations a way to adapt and accelerate their transformation to eBusiness, simplify the management and control of all networks, create a secure foundation for doing business on the Net, and help deliver a consistent and high-quality experience to end users in all locations. Worldwide channel, consulting, education and technical support programs, along with strategic alliances, combine Novell Net services software with third-party products and services to form complete Net solutions.

For information on Novell's complete range of products and services, contact Novell's Customer Response Center at (888) 321-4CRC (4272), or visit Novell's Web site at Press may access Novell announcements and company information on the World Wide Web at In addition, detailed comparisons between Novell products and competitive offerings from other vendors are available on the Web at

Press Contacts

Pamela Mahoney
Novell, Inc.
Telephone: 408-967-7195

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