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Novell Makes Net Services Software Available 'On Demand'

Novell, Inc., a leading provider of Net services software, today announced the availability of Novell OnDemand Services, software that makes it possible for service providers to offer goods and services to their subscribers over the Web on a for-fee basis.

ORLANDO, Fla. (ISPCON Spring 2000) | May 22, 2000

  • Novell OnDemand Services enables service providers to extend goods and services to their subscribers on a for-fee basis
  • Bridges traditional boundaries by providing access to a wide range of services and content anywhere over the Net
  • Simplifies the complexities of the Net through its use of NDS eDirectory



Novell, Inc., a leading provider of Net services software, today announced the availability of Novell OnDemand Services, software that makes it possible for service providers to offer goods and services to their subscribers over the Web on a for-fee basis. Content such as software, music, documents and video, as well as access to virtually any physical, digital or intellectual property may be managed using OnDemand. Further, OnDemand bridges traditional boundaries by providing access to a wide range of Net services software, applications and content over the Internet through a standard Web browser. Crossing these boundaries with universal services that span across the Net to simplify the complexities of eBusiness and provide secure authentication and access management is a key factor in Novell's one Net vision.

Novell's OnDemand makes it possible for service provides to grow their business by offering two strategic benefits: First, OnDemand allows them to extend value-added services to their clientele, and easily and securely charge for those services. Second, because OnDemand is built on NDS eDirectory, it simplifies complexities on the Net by allowing all services, users and user accounts to be managed from a single location dramatically reducing administration costs, and therefore adding to the bottom line.

OnDemand also greatly benefits end-user customers by enabling them to rent or lease applications, content and services for as long as they need them. For example, if a customer only needs a word processing application for two days, he or she doesn't need to purchase the product but can simply rent it from a service provider using OnDemand.

"Novell's OnDemand has helped us develop a highly scalable, fast-to-market solution for our clients," said George McNulty, director of technology for Wizmo, a Minnesota-based ASP serving small and midsize businesses. "With Novell's OnDemand, we can easily distribute our proprietary services and other 3rd-party applications from e-mail to VPNs to our clients securely via the Web. Novell has been a vital partner in delivering to our customers the technology required for the new eBusiness economy. Novell OnDemand Services allows us to focus on our customers and our products, not the infrastructure to deliver it."

"Novell OnDemand Services is designed to give service providers a significant, sustainable advantage over their competition," said Dave Shirk, senior vice president of product management for Novell. "As the service provider market continues to grow at a phenomenal rate, the winners in that market will be defined by the range of value-added services they can offer to their customers. With that in mind, OnDemand provides simple, secure access to virtually any content, service or application."

Key advantages of Novell OnDemand Services include:

  • OnDemand is based on Novell's NDS eDirectory, which allows service providers to manage their users and the content and services they offer from a single location. This centralized management can significantly lower administration costs.
  • OnDemand offers content and services through a Web browser.
  • OnDemand employs Novell's DirCommerce technology, which streamlines the process of Web-based payment for services by integrating with online payment gateways, such as Go2Net's (NASDAQ: GNET) Authorize.Net.
  • OnDemand enables service providers to generate reports outlining how many users have accessed a given service. Additionally, end users can generate reports that outline their individual use of services.

"Authorize.Net is thrilled to be a part of Novell's OnDemand offering, by providing online payment-processing services to their dynamic solution," said John Bodine, senior vice president of business development for Go2Net's Authorize.Net. "We continue to see a growing demand for online subscription services across the board and think that Novell OnDemand Services is filling a real need in the marketplace."

Availability and Pricing

Licenses to Novell OnDemand Services are available after June 30 to service providers who are members of Novell's Internet Commercial Service Provider (iCSP) program. Licenses to the product are priced under Novell's new subscription-based model on a per user per month basis; however, fees are only assessed as end-users actually consume services or content through Novell OnDemand Services. Companies interested in learning more about the iCSP program can inquire via e-mail to

About Novell

Novell, Inc. (NASDAQ: NOVL), is a leading provider of Net services software that delivers services to secure and power all types of networks the Internet, intranets, and extranets; wired to wireless; corporate and public across leading operating systems. Novell's Net services software provides the foundation for one Net a single global network that supports new applications and forms of business. Net Services software gives IT organizations a way to adapt and accelerate their transformation to eBusiness, simplify the management and control of all networks, create a secure foundation for doing business on the Net, and help deliver a consistent and high-quality experience to end users in all locations. Worldwide channel, consulting, education and technical support programs, along with strategic alliances, combine Novell Net services software with third-party products and services to form complete Net solutions.

For information on Novell's complete range of products and services, contact Novell's Customer Response Center at (888) 321-4CRC (4272), or visit Novell's Web site at Press may access Novell announcements and company information on the World Wide Web at In addition, detailed comparisons between Novell products and competitive offerings from other vendors are available on the Web at

Novell and NDS are registered trademarks and eDirectory is a trademark of Novell, Inc. in the United States and other countries. *All third-party trademarks are the property of their respective owners.

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Shawn Dickerson
Telephone: 801-861-2932

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