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Novell Listed in 'Leader' Quadrant in Analyst Firm's Desktop Software Distribution Magic Quadrant

PROVO, Utah | April 23, 2003

Novell has been listed in the Leader Quadrant of Gartner, Inc.'s Desktop Software Distribution Magic Quadrant* on the strength of Novell® ZENworks®. A Novell Nterprise™ solution, Novell ZENworks is a complete and integrated resource management tool set that reduces costs and increases efficiency by automating IT management processes throughout the lifecycle of desktops, laptops, servers and handhelds.

According to the Gartner report, "2003 Desktop Software Distribution Magic Quadrant" by Ronni Colville, software distribution continues to be "the most significant contributor to cost reduction of managing desktops" in an enterprise. In addition, "focused desktop software distribution vendors have included richer feature sets in their capabilities and will continue to broaden their support to include laptops, handhelds and Linux*."

The positioning of the software distribution vendors in Gartner's Desktop Software Distribution Magic Quadrant is based on several criteria that are continually evolving depending on new user requirements and new technology, as well as a vendor's vision and overall ability to execute. Vendors are rated as Leaders, Challengers, Visionaries or Niche Players. Gartner defines leaders as those that are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. To see the complete report, including Gartner's commentary on Novell, visit

"Novell's position in Gartner's Leader Quadrant reflects the ability of ZENworks to deliver comprehensive desktop management for heterogeneous environments, a requirement in today's world of mixed-technology enterprises," said Alan Nugent, chief technology officer for Novell. "Novell removes boundaries across networks and makes it easier for customers to administer their valuable IT resources through directory- and policy-based management."

Novell ZENworks is part of Novell Nterprise, a set of services that improve communication, simplify and automate network management, and allow workers to be productive regardless of location, device or platform. ZENworks supports Active Directory* in addition to Novell eDirectory™ and runs across platforms including Linux, Windows*, Solaris*, NetWare®, Palm OS*, Windows CE, Pocket PC and RIM BlackBerry*. For more information, visit

About Novell

Novell, Inc. (Nasdaq: NOVL) delivers Software for the Open Enterprise™. With more than 50,000 customers in 43 countries, Novell helps customers manage, simplify, secure and integrate their technology environments by leveraging best-of-breed, open standards-based software. With over 20 years of experience, more than 5,000 employees, 5,000 partners and support centers around the world, Novell helps customers gain control over their IT operating environment while reducing cost. More information about Novell can be found at

Novell, NetWare and ZENworks are registered trademarks, eDirectory, exteNd, Nsure and Nterprise are trademarks, and Ngage is a service mark of Novell, Inc. in the United States and other countries. *All third-party trademarks are the property of their respective owners.The Magic Quadrant is copyrighted April 2003 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc.'s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the "Leaders" quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose.

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