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Novell ZENworks Receives High Marks for Systems Management from Independent Research Firm

  • ZENworks recognized in areas including policy-based management, directory integration, mobile management, server replication and rollback and recovery

WALTHAM, Mass. | December 2, 2004

As one of the select companies invited to participate in the Forrester Client Systems Management TechRankings*, Novell today announced that Novell® ZENworks® received high scores in categories such as directory services, policy-based management, server replication, and rollback and recovery.

According to the Forrester Scorecard Summary: Novell ZENworks 6.5, “The Novell ZENworks 6.5 suite provides solid software deployment, asset discovery, and patch management capabilities. The product's underlying directory structure gives it unprecedented policy management capability and real-time connectivity to enterprise directory services.”

Other findings of the TechRankings include:

  • ZENworks leads the market in directory integration. It utilizes the Novell eDirectory™ product as an underlying part of the product architecture but also provides direct connectivity to Active Directory* and support for LDAP integration.
  • ZENworks has the most advanced mobile management of any product evaluated with broad platform support, over-the-air management capability and security management.

“We are pleased with Forrester's assessment of the advantages of directory integration and policy-based management,” said David Litwack, Novell senior vice president and general manager for Identity Services. “As the only major systems management solution that leverages an underlying directory, ZENworks uniquely provides organizations with automated resource management, based on established identities and policies to eliminate administrative burdens.”

Forrester tested seven systems management products in a hands-on, scenario-based laboratory process and scored them on approximately 200 criteria. Testing occurred in September 2004, and results were published in the November 2004 Client Systems Management TechRankings.

Novell ZENworks allows organizations to consolidate the management of their IT resources and reduce the costs of managing their environment throughout the entire business lifecycle of desktops, laptops, servers and handhelds. Only ZENworks provides secure, identity-based, Policy-Driven Automation for efficient application management, patch management, asset management and OS migration to deliver and maintain a trusted and stable environment, while eliminating administrator effort and overhead. For more information about Novell ZENworks, please visit

About Novell

Novell, Inc. (Nasdaq: NOVL) is a leading provider of infrastructure software and services to over 50,000 customers in 43 countries. With more than 20 years of experience in data center, workgroup and desktop solutions, Novell's 6,000 employees, 5,000 partners and support centers around the world are meeting customer requirements for identity-driven computing and Linux solutions. By providing enterprise-class software and support for commercial and open source software, Novell delivers increased operating flexibility and choice at a lower total cost of ownership. More information about Novell can be found at

Novell, ZENworks and Ximian are registered trademarks; eDirectory, Nsure, exteNd and Nterprise are trademarks; and Ngage is a service mark of Novell, Inc. in the United States and other countries. SUSE is a registered trademark of SUSE LINUX AG, a Novell business. *All third-party trademarks are the property of their respective owners.

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