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Rackspace Taps Novell to Manage Multiple Linux Operating Systems

Fastest-growing enterprise hosting company leverages Novell's Linux management solution for centralized server management and automated patching

WALTHAM, Mass. | July 18, 2005

Novell today announced Rackspace Managed Hosting has selected Novell® ZENworks® Linux Management software to administer its new enterprise Linux* hosting solution. Additionally, with the launch of Rackspace Red Label*, the company now offers its enterprise hosting solution on SUSETM LINUX Enterprise Server, among other Linux distributions. Because ZENworks can manage multiple platforms, Rackspace deployed the solution to gain improved management capabilities and the freedom to deploy multiple Linux platforms. As a result, employee productivity is improved and operating costs are lowered.

“For a managed hosting business, our most significant costs come in management, much more than in initial technology acquisition,” said Paul Froutan, vice president of product development, Rackspace Managed Hosting. “Novell provides a management solution that manages multiple Linux distributions. Tapping Novell to manage our Linux servers gives us flexibility to deploy what we want, when we want, as well as lowering our costs of management.”

For Rackspace Red Label, Novell centrally handles software updates, new installs and removals from any number of Linux systems. This capability is critical for Linux systems, since open source software is released on a frequent schedule. Novell ZENworks works with all of Novell's Linux offerings, from server to desktop, as well as with Red Hat* Enterprise Server, meaning Rackspace can add Novell Linux solutions to their network without increasing management overhead.

“Rackspace's decision to manage its Linux environment with Novell illustrates one of Novell's unique strengths in the management space – our ability to help customers with multiple platforms,” said David Litwack, senior vice president and general manager of Identity Services for Novell. “Very few companies have single platform environments today. Novell gives customers the flexibility to choose tools that work best for them.”


About Novell

Novell, Inc. (Nasdaq: NOVL) is a leading provider of infrastructure software and services to over 50,000 customers in 43 countries. With more than 20 years of experience in data center, workgroup and desktop solutions, Novell's 6,000 employees, 5,000 partners and support centers around the world are meeting customer requirements for identity-driven computing and Linux solutions. By providing enterprise-class software and support for commercial and open source software, Novell delivers increased operating flexibility and choice at a lower total cost of ownership. More information about Novell can be found at

Novell and ZENworks are registered trademarks of Novell, Inc. in the United States and other countries. SUSE is a trademark of SUSE LINUX Products GmbH, a Novell business. *Linux is a registered trademark of Linus Torvalds. All third-party trademarks are the property of their respective owners.

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