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Novell Appoints Susan Heystee as President, Novell North America

Experienced enterprise software leader brings customer focus, continuity to largest Novell field operation

WALTHAM, Mass. | August 5, 2005

Novell today announced the appointment of Susan Heystee as president, Novell North America. Heystee will lead Novell's North America operations, heading up field sales, consulting, channel business, and customer support. Heystee succeeds Ron Hovsepian, who was recently promoted to executive vice president, and president, worldwide field operations, for Novell. Heystee also joins the company's worldwide management committee.

“Novell is well positioned in growth markets with our Linux* and identity management solutions,” said Heystee. “We have a great opportunity to help customers leverage the power and value of open source. It's an exciting time to be chosen to lead the strong team we have in North America.”

Heystee joined Novell in March, 2004, as vice president and area general manager for the Midwest. She is an accomplished leader in the enterprise software and services industry, having held senior positions with SSA Global and Baan, where she was executive vice president, worldwide sales and delivery, and also served as president, Baan Americas.

“Susan has been an integral part of the team that drove productivity increases in North America over the last year,” said Hovsepian. “Her focus on the customer is unparalleled. She will do a great job further driving performance in our critical North American market.”

About Novell

Novell, Inc. (Nasdaq: NOVL) is a leading provider of infrastructure software and services to over 50,000 customers in 43 countries. With more than 20 years of experience in data center, workgroup and desktop solutions, Novell's 6,000 employees, 5,000 partners and support centers around the world are meeting customer requirements for identity-driven computing and Linux solutions. By providing enterprise-class software and support for commercial and open source software, Novell delivers increased operating flexibility and choice at a lower total cost of ownership. More information about Novell can be found at

Novell is a registered trademark of Novell, Inc. in the United States and other countries. SUSE is a trademark of SUSE LINUX Products GmbH, a Novell business. *Linux is a registered trademark of Linus Torvalds. All third-party trademarks are the property of their respective owners.

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