Review the following sections to ensure that your machines or virtual images meet the installation prerequisites:
Administration Console Requirements
in the NetIQ Access Manager 3.1 SP5 Installation Guide
Identity Server Requirements
in the NetIQ Access Manager 3.1 SP5 Installation Guide
Access Gateway Requirements
in the NetIQ Access Manager 3.1 SP5 Installation Guide
SSL VPN Requirements
in the NetIQ Access Manager 3.1 SP5 Installation Guide