LIVETIME SOFTWARE INC.

LiveTime provides Web 2.0 service management, help desk and support software. Supporting open standards, ITIL (IT Infrastructure Library), ISO 20000 and SOX (Sarbanes-Oxley) best practices enables organizations to improve the quality and efficiency of customer service and support.

LiveTime Help Desk

LiveTime Help Desk is a Web 2.0 ITIL based technical support and help desk application for the enterprise. Features support for all major server platforms and databases, unlimited scalability, real-time reporting and customer portal.
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LiveTime Service Manager

LiveTime Service Manager provides fine-grain control over key business logic parameters for the following ITIL service support and delivery support processes: Incident Management, Configuration Management, Problem Management, Change Management and Service Level Management.
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LiveTime Support Desk

LiveTime Support Desk is a Web 2.0, ITIL based customer service and support solution, complete with sophisticated problem identification, resolution, knowledge base and service level management capabilities.
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