product details
- Personalize Every Email - Put your own personal touch on every e-mail marketing campaign, advertisement, product information guide or e-mail newsletter with ContactWise's mass email utility.
- Never Duplicate Information Again - Finally you can stop checking two calendars and two e-mailing systems with ContactWise. ContactWise integrates with your email infrastructure, whether it is Novell GroupWise or Microsoft Outlook.
- Forecasting and Tracking - From a sales pipeline report to an activity report on calls and appointments, ContactWise reporting module or Crystal Reports® will allow you to keep on top of what is most important.
- History Access in One View - Immediate access of all customer history in one view. Never sort for past emails or notes again. Drill down from a company record or personal record to find the information you need when you need it.
- Be Safe - Your customer data is precious, so why leave it open for anyone in your organization to take it or destroy it? Enable GroupLink security to make sure your data is safe 24/7.
Four great reasons to use the full power of ContactWise®:
- Provide your employees, departments, and entire organization all customer information required to consistently satisfy each customer's requirements, thereby increasing customer satisfaction and enhancing profitability.
- Provide a single view of your organization to your customer: whenever your customer calls, each and every employee will know who the customers are and what the customer's past interactions with your organization were in order to better enable your organization to meet their specific needs.
- Automate the timely delivery of product and services information to each of your customers. This automation, combined with the ability of your company to measure how well you are doing in terms of customer satisfaction and loyalty, increases revenue generation, and increases return on your marketing and sales dollar.
- Ensure all customer commitments are met by having appointments and tasks posted to the appropriate person's or department's calendar.
product compatibility
- SUSE Linux Retail Solution 8
- Open Enterprise Server
- SUSE Linux Enterprise Server 8
- SUSE Linux Enterprise Server
- SUSE Linux Enterprise Server 9
- NetWare
- Novell eDirectory
- Novell GroupWise
- Novell Linux Point of Service
- Novell Open Workgroup Suite Small Business Edition
- Novell Small Business Suite (NetWare-based)
- SUSE Linux Enterprise Server 10
system requirements/details
CPU: Pentium III 800-MHz or higher processor
Memory: 128MB RAM required, 256 recommended
Hard Disk: 128MB HD space recommended
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regional availability
- Asia Pacific
- Europe, Middle East & Africa
- Latin America
- North America
language availability
- English
warranty information
certification
This product has demonstrated compatibility by successfully completing Novell's stringent product certification requirements.
success story
Novell does not warrant non-Novell products or services. All products and services included in the Novell Partner Product Guide are provided on an "as-is" basis, and in no event shall Novell be liable for any damages whatsoever resulting from use or performance of any such products or services. Any warranty service for non-Novell products or services is provided by the product vendor in accordance with the applicable vendor warranty. The information and related graphics published in the Novell Partner Product Guide may include technical inaccuracies or typographical errors. Novell assumes no responsibility for the content of any site linked to its Web pages. Inclusion of third-party products or services in the Novell Partner Product Guide does not constitute an endorsement of such products or services by Novell.