Achiever Enterprise

ACHIEVER SOFTWARE Other products from ACHIEVER SOFTWARE
Novell Technology Partner

product details

What is Achiever?
Achiever is an Enterprise wide CRM Solution with Groupwise integration — business driven, scalable and with a built in helpdesk. Make forecasting easy, allows your account managers to understand your customers issues, pinpoint your best sales opportunities and focus on where the profits really lie. With both client server and .net solutions Achiever is more than just CRM.

A Valuable Distinction
Achiever Enterprise offers two serious advantages over most other mid-range CRM systems. Firstly, it's not limited to just sales, marketing and customer services. Instead, it's powerful connectivity links means it can be integrated with the other systems and departments in your business — not to mention your suppliers, partners and even your customers.

Now everyone can have a single consistent view of the entire business, with all the information they need to do their jobs just a few clicks away. Now you can see, at an instant, exactly what's going on in your market and in your company at any time.

The Enterprise Solution
Achiever Enterprise provides the glue to integrate, automate and streamline each part of your company — bringing them together into a harmonious, focused whole.

Management
  • See opportunities before the competition
  • Identify issues before they become problems
  • Profile and target the most profitable sectors
  • Identify and retain your stars, develop the under-performers
Research & Development
  • Get early warning of product problems
  • Capture customer feedback to improve products
  • Identify opportunities for new products and markets
Marketing
  • Create targeted, one-to-one promotions
  • Track campaign results through to final sale
  • Create automated follow-up and prospect care processes
  • Manage budgets, costs and programs
  • Create web portals to support partners and customers
Sales
  • Focus on the most profitable, most certain opportunities
  • Protect and secure sensitive customer information
  • Stay connected with remote offices and staff
  • Quickly produce accurate, objective forecasts of future sales
  • Produce accurate quotes in half the time
Delivery
  • Manage the implementation of complex projects
  • Track all project communications, activities and documents
  • Feed project slippages straight through to invoicing forecasts
  • Schedule group activities and balance workloads
Accounts
  • Integrates with most popular accounts packages
  • Relate financial results to the activities that generated them
  • Avoid unprofitable customers
Customer Service & Help Desk
  • Automatically schedule maintenance visits and service calls
  • Automatically escalate problems before customers do
  • Capture solutions to build a valuable Knowledge Base
  • Automatically distribute calls and monitor key performance parameters
Fast Results
  • Ready to roll, right out of the box
  • Can be quickly configured to work exactly the way you do — now and into the future
  • Configuration takes half the time of competing products
  • Supported by a comprehensive range of professional services

product compatibility

  • SUSE Linux Enterprise Server
  • NetWare
  • Novell GroupWise

system requirements/details

CPU:  Dual Xeon: 2.4 GHz

Memory:  2GB

Hard Disk:  4GB

quick clicks

regional availability

  • Asia Pacific
  • Europe, Middle East & Africa
  • Japan
  • Latin America
  • North America

language availability

  • English
  • French
  • Japanese
  • Portuguese
  • Spanish

 

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