360Enterprise Workforce Management

One of the biggest challenges in today's competitive retail environment is balancing three conflicting demands - provide better customer service, reduce labor costs, and increase employee satisfaction. To overcome these challenges, it is critical to ensure the right staff is working at the right time, and at the lowest possible cost.

360Enterprise Workforce Management offers online access to scheduling, forecasting, trend analysis, real-time alerts, and reporting so you can quickly and easily manage your workforce more effectively. Your store manager will actually use this solution because it was designed by retail labor scheduling experts to be the easiest for everyone in the organization to understand and operate.

Executives throughout the organization can access updated operational intelligence via a Web-browser and receive alerts of potential problems before they become catastrophes. For example, if the CFO receives an alert that a district is operating over payroll budget, he can notify the District Manager and request that adjustments be made before the problem gets worse. Store managers can review real-time alerts to determine if the rest of the day will be slower than anticipated and alter the schedule accordingly. With real-time data at your fingertips, management teams can make better business decisions that significantly impact overall performance.

Unlike other Web-based workforce management solutions, 360Enterprise Workforce Management is an easy-to-understand, easy-to-use, and easy-to-implement J2EE application. Best-of-breed features, including a centralized deployment model, real-time performance alerts, and unique Warm-Start™ optimization clearly distinguish 360Enterprise Workforce Management as the market leader among workforce management solutions.

Workforce Management:

• Helps you deliver best-in-class customer service at the lowest payroll cost by enabling more accurate forecasts that result in more effective schedules
• Includes multiple scheduling options including full optimization and our unique Warm-Start Optimization feature to improve employee efficiency
• Provides real-time performance alerts and analytics at all organizational levels to quickly adjust to trends