SOFA Helpdesk

GID GMBH Other products from GID GMBH
Novell Technology Partner

product details

SOFA Helpdesk
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Web-based Helpdesk System, running on the X and Windows 32 environment.
Full support of the daily support task.
Incoming calls can be processed via Web interface, email and telephone.
Connector to cas GenesisWorld available.

product compatibility

  • Novell eDirectory
  • Novell GroupWise
  • Novell ZENworks

system requirements/details

CPU:  800

Memory:  256MB

Hard Disk:  20GB

architecture

  • x86
  • x86_64 AMD64® & Intel® EM64T®

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regional availability

  • Europe, Middle East & Africa

language availability

  • English
  • German

 

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