Novell Technology Partner
Designed for Novell and Linux environments, eHD powerfully integrates with such Novell technologies such as OES, eDirectory, GroupWise and NEW! ZENworks 10.
Other features of eHD include: web-based technology, powerful reports, and Netware/Linux/Windows compatibility. Integration is offered with eDirectory (NDS), ZENworks 7, ZEN 10 and GroupWise.
Also with eHD: access from any desktop or PDA, professional and efficient ticket tracking, increased closure rates, high adoption rate, affordable value, server only installation and the ability to use your existing authentication source.
HelpDesk runs on top of Tomcat and uses LDAP as a portal to authenticate users against the database. Supported databases include MySQL, MS SQL, Oracle and PostgreSQL.
The HelpDesk system can be accessed via any web browser including Internet Explorer and Mozilla Firefox. eHD is compatible to run on Linux, Windows, and Netware operating systems.
To download a free 30 day trial please visit www.grouplink.net/forms/ehdtrial/
- Open Enterprise Server
- Novell eDirectory
- Novell GroupWise
- Novell ZENworks
- Novell ZENworks Linux Management
- Asia Pacific
- Europe, Middle East & Africa
- Latin America
- North America
- Brazilian Portuguese
This product has demonstrated compatibility by successfully completing Novell's stringent product certification requirements.
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