Software Categories: Help Desk

Help desk software provides the tools that IT support professionals need to process support calls, resolve technical problems, ensure customer satisfaction, and manage support staff.

AQUIS INFORMATIKA ZRT : MultiWorX Help Desk

MultiWorX® HelpDesk is a helpdesk software from AQUIS Informatika Zrt. The program is integrated with Novell ZENworks Asset Management, Novell's premier IT asset management software.
More

COGINOV : Nomino Mail

An intelligent email management system that ANALYSES, SORTS, FORWARDS and ANSWERS your incoming emails automatically, while increasing your productivity and efficiency in real-time.
More

GROUPLINK : everything HelpDesk

everything HelpDesk™ is a complete, mobile, web-based and user-friendly help desk solution built upon ITIL best practices. This product was designed for Novell, Microsoft and Linux environments, and allows powerful integration with technologies such as: eDirectory, GroupWise, ZENworks and Linux.
More

OMNI TECHNOLOGY SOLUTIONS INC : Omni - eControl

Remove all administrator rights from your help desk staff and junior administrators. Use eControl to securely delegate user account management tasks in Novell, Microsoft and mixed Active Directory, Exchange, eDirectory and GroupWise systems -- NO Rights required and NO access to iManager, ConsoleOne, Microsoft Management Console or Custom Task Pads.
More

OMNI TECHNOLOGY SOLUTIONS INC : Omni - EMU

EMU is the "ultimate" bulk user account management tool for GroupWise, eDirectory and NetMail! If you find that UIMPORT, ICE, GWImport, LDIF and other tools are restricted, missing features or are too complex to use, get EMU. EMU User Create Wizards will save you heaps of time!
More

VISUAL CLICK SOFTWARE INC : DSMETER for NetWare

DSMETER for NetWare is your solution for around-the-clock security profiling for eDirectory/NDS and NetWare File Systems. DSMETER provides extensive security auditing and reporting, allowing administrators to track logins and logouts including failed login attempts, track and block file activity such as writes and deletes and much more.
More

VISUAL CLICK SOFTWARE INC : DSRAZOR for eDirectory/NDS and NetWare

DSRAZOR for eDirectory/NDS and NetWare provides customizable interactive management of eDirectory/NDS and NetWare File Systems. From creating and managing users in bulk, to documenting File System security and finding security weaknesses, DSRAZOR allows administrators to create, customize and implement applets to meet their specific needs.
More