Industry Categories: Service Management

Service management software is designed to help service companies operate more efficiently by automating processes such as scheduling, dispatch, maintenance agreements, inventory, client history, and invoices.

GROUPLINK CORPORATION : everything HelpDesk

everything HelpDesk™ is a complete, mobile, web-based and user-friendly help desk solution built upon ITIL best practices. This product was designed for Novell, Microsoft and Linux environments, and allows powerful integration with technologies such as: eDirectory, GroupWise, ZENworks and Linux.
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MESSAGING ARCHITECTS : GWTreecast

GWTreecast is a Shared Folder management solution for GroupWise integrated with eDirectory that allows the building of shared folders without end-user intervention.
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - GWemailer

Send a bulk email to customers or contacts using GroupWise without adding them to your address book. GWemailer allows you to bulk email up to 4000 recipients at a time, based on email addresses in a text file.
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - GWmerge

Personalize your monthly newsletter and sales follow-up emails! GWmerge from Omni allows you to merge a boilerplate text file with custom variables listed in a CSV file (e.g., Hello, %First Name%). Ideal for large, personalized email blasts. Attachments are supported.
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - Riva Integration for GoldMine CRM

Deliver transparent, two-way synchronization of appointments, phone calls, tasks, notes and address books between GroupWise and GoldMine CRM. View, edit and delete GoldMine opportunities and support cases directly from your GroupWise client. Archive GroupWise emails to GoldMine and more!
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - Riva Integration for info@hand CRM

Deliver transparent, two-way synchronization of appointments, phone calls, tasks, notes and address books between GroupWise and info@hand CRM. View, edit and delete info@hand CRM opportunities and support cases directly from your GroupWise client. Archive GroupWise emails to info@hand and more!
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - Riva Integration for Microsoft Dynamics CRM

Deliver transparent, two-way synchronization of appointments, phone calls, tasks, notes and address books between GroupWise and Microsoft Dynamics CRM. View, edit and delete CRM opportunities and support cases directly from your GroupWise client. Archive GroupWise emails to Microsoft Dynamics CRM and more!
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - Riva Integration for SageCRM

Deliver transparent, two-way synchronization of appointments, phone calls, tasks, notes and address books between GroupWise and SageCRM. View, edit and delete SageCRM opportunities and support cases directly from your GroupWise client. Archive GroupWise emails to SageCRM and more!
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - Riva Integration for Salesforce

Deliver transparent, two-way synchronization of appointments, phone calls, tasks, notes and address books between GroupWise and Salesforce. View, edit and delete Salesforce CRM opportunities and support cases directly from your GroupWise client. Archive GroupWise emails to Salesforce and more!
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OMNI TECHNOLOGY SOLUTIONS INC. : Omni - Riva Integration for SugarCRM

Deliver transparent, two-way synchronization of appointments, phone calls, tasks, notes and address books between GroupWise and SugarCRM Community Edition, SugarCRM Professional and SugarCRM Enterprise. View, edit and delete SugarCRM opportunities and support cases directly from your GroupWise client. Archive GroupWise emails to SugarCRM and more!
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