Frequency of Assessments
Partner assessments will be conducted on a quarterly basis, as opposed to monthly, to evaluate program status at the Medallion levels. Program level promotions will occur automatically every quarter when the Assessment is run. However, program level demotions will occur only after two prior quarterly warnings have been provided. + Learn More
Removal of Customer Satisfaction Surveys
From the 01st November 2011 Customer Satisfaction Surveys are no longer required.