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Novell Ready Program for iPrint

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The Novell Ready Program for iPrint has been established to provide hardware and/or software vendors a mechanism in which they can provide their customers with compatibility information about their products in a Novell iPrint environment. This newly revised program is meant to take the place of the prior YES Certification Program and provide a much simpler program in its place.

Why Novell Ready Program for iPrint?

The purpose of the program remains the same as the prior program and is intended to:

  • Provide Customers with assurances that certain devices and/or software function well with Novell iPrint.
  • Provide assurance that customers will obtain support from the Vendor and Novell should issues arise with the compatible configuration.
  • Provide a means in which hardware and/or software vendors may publicize the fact that their devices and/or software work with the Novell's iPrint technology.
  • Provide a means for Novell to show hardware/software support for iPrint.

This program supports the following types of Vendors: software vendors, device vendors, accounting vendors, device management vendors, help desk vendors, etc. In doing such, it is expected that a number of different needs will be served by this program and hence this program will have some flexibility to change and adapt to support different hardware and/or software configurations and needs (and be customized per vendor as needed). For example, Universal Printer Drivers, have changed the focus from testing each discreet driver with its associated device towards a 'software' compatibility check in conjunction with a superset device (as determined by the vendor).

Novell Ready Program for iPrint Participation and Acceptance

The Novell Ready Program for iPrint is open to all hardware/software vendors that wish to establish and provide compatibility information with the Novell iPrint infrastructure. To participate in this program, it will be necessary for each vendor to:

  • Create a Novell Login account to establish your identity (validate by responding to the email)
  • Associate Novell Login with (for access to iPrint software, updates, logos, etc. ) PartnerNet *Note - Click on 'Create an Account' in the upper right corner The default free level is 'Novell Silver Partner'
  • Review and understand the iPrint Ready Compatibility Requirements. Note that these plans may need to be specific for each vendor in some circumstances depending on the nature of the product that is to be supported.
  • Be familiar with Novell iPrint environment and have resources to work with Novell when issues arise.
  • Send an email to iprint-ready@novell.com with any questions or requests for further details that you might have.
  • To apply to become an iPrint Ready Partner complete this form.

Novell Ready Program for iPrint Compatibility Requirements

With respect to verifying that a printer fully supports iPrint, the overall goal is to ensure that:

  1. Administrators can create, configure and manage the printer via the iPrint administration interfaces.
  2. The end-user can install the printer (and associated driver) and print to the printer via the iPrint user interfaces.
  3. Bi-directional capable printers function properly with regard to device settings and properties.

The three high-level requirements listed below reflect this overall goal.

Requirement 1: The printer must be able to be created, configured, and managed using iManager and command-line iPrint management tools. This implies that:

  • The printer driver(s) can be uploaded to the iPrint Driver Store (for certifications with OES Linux).
  • The printer driver(s) can be uploaded to the iPrint Broker (for certifications with OES NetWare).
  • The printer can be added to the iPrint framework and made available for client installation via the server's iPrint web page.
  • The appropriate driver can be assigned to the printer.
  • The printer's status (including all supported printer functions) are correctly reflected by the iManager printer management and status pages.

Requirement 2: Once the printer has been properly configured for use with iPrint, end-users must be able to install the printer (and associated driver) and print to the printer using the iPrint interface. This implies that:

  • The printer can be installed on any supported client by accessing the server's iPrint web page.
  • The printer correctly prints bitmap and PDF files submitted from the client platform(s).
  • The printer correctly prints files from word-processing applications on the client platform(s).
  • The printer's status is correctly and completely reflected by the iPrint Client on the client platform.

Requirement 3: For bi-directional capable printers (that are to be certified on Windows platforms), it will be necessary to validate that the communications take place between the client and the device by ensuring that the device settings, properties, and defaults show appropriately to the end-user in the printer folder and associated property pages. Typically this communication reflects device configuration information like trays, memory, disk, and other 'installed/configured' items of the printer into the printer folder. If you find in your testing that iPrint installed printers have issues with properly displaying this information, it may be necessary to enhance the printer driver to support this ability with the iPrint client (as many vendors have already done). This change is minimal in nature and typically requires that the driver obtain the physical address of the printer from a registry location that has been set by the iPrint client. If you require more information on how to do this, please don't hesitate to ask. To meet this requirement, it implies that:

  • The installed printer will communicate via SNMP or other protocol with the physical printer.
  • The installed printer will show property pages and device settings as obtained from the physical device.
  • The installed printer will correctly honor those settings when submitting a print job.

Note: It is Novell's position that printer vendors bear the ultimate responsibility for ensuring that their devices are compatible with iPrint. This is because vendors have the full suite of devices and drivers with which to test and certify their product with iPrint. Novell issues iPrint Ready Printer Compatibility Bulletins based on vendors' assurances that they have tested their products in iPrint environments using their own tests or the suggested test procedures in Appendix A. The existence of an iPrint Ready Printer Compatibility Bulletins indicates that the printer vendor and Novell will take all reasonable steps to address any compatibility issues which may not have been found and resolved prior to bulletin release.

iPrint Ready Printer Compatibility Bulletin Submission Process

Vendors may request an iPrint Ready Printer Compatibility Bulletin by completing this form.

Novell Testing Coverage

Novell would like the opportunity to include your product(s) in our test environment. If you provide us with hardware/software/licenses, we will also provide some basic testing coverage as part of our routine testing efforts. Please contact us for more details.

Novell Ready Program for iPrint Prerequisites

  • Install/Configure OES 2 SP3 Linux - OR - NetWare 6.5 SP8 + patches
  • Printer to be certified. Printer must be attached directly to the network.
  • All client platforms to be tested. Each client system should include:
    • Latest Novell iPrint Client
    • The iPrint Client is supported on the following Windows Platforms:
      • Windows XP (32 bit only)
      • Windows 2003 (32 bit only)
      • Windows Vista (32/64 bit)
      • Windows 7 (32/64 bit)
      • Windows 2008 / 2008R2 (32/64 bit)
    • All printer drivers to be used in testing/certifying on the client system platform.
    • Applications capable of opening specified file formats (see below).

Note: Novell Client32 is NOT Required for iPrint certifications.

Note: The OES 2 Installation Guide will provide the steps necessary for performing a new installation of the server. As part of the installation you will be required to select Novell iPrint as one of the OES Services to be installed. To download the latest iPrint clients go here.

Novell Ready Program for iPrint Compatibility Methods

Novell Ready Program for iPrint Compatibility Procedures

Novell Ready Program for iPrint Resources

Contact Information

Email iPrint Ready Compatibility Team

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