Novell PartnerNet for Solution Providers
Europe, Middle East, and Africa (EMEA)
If you're in the business of helping customers solve business problems, the Novell PartnerNet for Solution Providers program gives you the resources you need to design, deliver and support the solutions your customers need today.
The tiered structure of the Program means the level at which you as a Solution Provider (whether value added reseller, distributor, channel partner, consultant or system integrator) will engage with Novell is designed to fit your business model, thereby matching your existing skill sets and resources to the goals that make sense for your business. All new Partners enter the Program at the Silver Level, following which they have the option to migrate upwards to the Gold Level, or on invitation to the Platinum Level, if this meets their business objectives and provided they satisfy the requirements for these levels of participation.
Get Info
- For an overview of the Solution Provider program, look over the features table below
- Have a question? Contact the EMEA PartnerNet team at Tel.: +31 555 38 4213 or email partner-net@novell.com
- Overview Presentation PDF
- Program Flyer (PDF) English | French | German | Italian
- Q and A PDF
Novell Reseller Community
- If you would like to receive regular newsletters from Novell and you are not already a member of PartnerNet, then why not join Novell's Reseller Community? Join now
Get Prepared
Sales Tools and Training
Join
What You Need Before Starting Your Registration
- Read the terms and conditions PDF | OpenOffice.org (.sxw)
- Obtain full details of a nominated key contact within your company.
- Gather full details of any certifications that any company employees currently have - eg CNS 2006 or CNE/CLE 9
- Prepare payment method. You may pay for your subscription by either credit card or wire transfer. If you choose credit card, please have details ready.
Questions?
For any questions please contact the PartnerNet HelpDesk:
Tel.: +31 555 38 4213
Email: partner-net@novell.com
Note: Please quote your PIN in all correspondence.
Tier Structure Overview
The tiered structure of the PartnerNet program means the level at which you as a Solution Provider (whether value added reseller, distributor, channel partner, consultant or system integrator) will engage with Novell is designed to fit your business model, thereby matching your existing skill sets and resources to the goals that make sense for your business. All new Partners enter the Program at the Silver Level, following which they have the option to migrate upwards to the Gold Level, or on invitation to the Platinum Level, if this meets their business objectives and provided they satisfy the requirements for these levels of participation.
The Silver Level is the entry level for partners who are looking for support from Novell in building solutions for their customers. It offers a whole range of facilities, from online access to the complete range of Novell co-marketing, sales and development resources, to a subscription to the Novell Software Evaluation and Development Library.
The Gold Level allows partners to increase the level of PartnerNet benefits they enjoy from Novell, and to use those additional resources to drive the partner relationship to a higher level. If you specialize in any of the areas that mirror Novell’s main solution offerings – Data Center, Security and Identity, Resource Management, Workgroup and Desktop Solution – you have the added benefit of being able to promote yourself as a Novell Specialist to both customers and other partners in the Novell ecosystem.
The Platinum Level is by invitation and represents Novell strategic alliances with major industry partners. Platinum relationships are formulated around synergistic opportunities to maximize return on the partner relationship. Platinum partners enjoy dedicated account management, business planning and developer support, and the opportunity to co-engage with Novell on major customer opportunities.
Requirements
| Program Requirements | Silver | Gold | Platinum | ||||
|---|---|---|---|---|---|---|---|
| Standard | Standard | Branch Office | Specialization | Standard | Branch Office | Specialization | |
| Technical Certifications/Skills † | Recommended but not mandatory 1 technical certification | 2 current certifications | Attendance to technical training relevant to Specialism | 4 current certifications | 1 current certification | Attendance to technical training relevant to Specialism | |
| Sales Certifications | Recommended but not mandatory 1 CNS 2006 | 2 CNS 2006 | 1 CNS 2006 | 4 CNS 2006 | 1 CNS 2006 | ||
| Annual Program Fee | €1500 (plus tax) | €1500 (plus tax) | €500 (plus tax) | €1500 (plus tax) | €500 (plus tax) | ||
| Revenue Targets | none | minimum incremental revenue €30,000 per annum | none | none | minimum incremental revenue €150,000 per annum | ||
| Specialisations | min of 1 | ||||||
| Online Application. | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Annual Business Plan | Yes | ||||||
| Novell Logo on Partner Site | Yes | Yes | Yes | ||||
| By Invitation only | Yes | ||||||
| Reference Stories | 1 | 3 per annum (inclusive of 2 for Specialization) | 2 | ||||
† Any from the following technical certifications at the most recent level: Novell Certified Engineer (CNE), Novell Master CNE (MCNE), Novell Certified Linux Engineer 9 (CLE 9), Novell Certified Linux Professional (CLP), Linux Professional Institute (LPI)
Benefits
| Program Benefits | Silver | Gold | Platinum | ||||
|---|---|---|---|---|---|---|---|
| Program Options | Standard | Standard | Branch Office | Specialization | Standard | Branch Office | Specialization |
| Technical Benefits | |||||||
| Support Service Requests and Response Time | 1 Service Request 8 hour response 12x5 1 contact |
3 Service Requests 4 hour response 24x7 2 contacts |
6 Service Requests 2 hour response 24x7 3 contacts |
||||
| Discounts off 5- or 10-Service Request packs or Premium contracts for your own consumption. See pricing. |
10% | 15% | 20% | ||||
| Collaboration with Novell Consulting Services | Yes | ||||||
| Participation in Novell Consulting Knowledge Transfer | By invitation | Yes | |||||
| Rebates for Premium Contract sell through | If applicable | If applicable | as a Demand Agent | ||||
| Training and Tools Benefits | |||||||
| Novell Tech Select Service: includes Software Evaluation Library (NSEDL), Product Toolkits, Support Resource Library, and much more.... | 1 Novell Software Evaluation and Development Library | 1 subscription | 1 subscription | 2 subscriptions | 1 subscription | ||
| Access to Subscriber Portal | Yes | Yes | Yes | Yes | Yes | ||
| Internal Use Software | Limited user licenses | Limited user licenses | Limited user licenses | ||||
| Novell-delivered Technical Training | Discounted | Discounted | Discounted | Discounted | Discounted | ||
| First Class – instructor led pre First Customer Ship technical training | Discounted | Discounted | Discounted | Discounted | Discounted | ||
| Online Sales Training | Yes | Yes | Yes | Yes | Yes | ||
| Free Self-study Training Kit | 1 | 1 | 1 | 2 | 1 | ||
| Sales and Marketing Benefits | |||||||
| Partner Account Management | Yes | ||||||
| On-line Portal | Yes | Yes | Yes | Yes | Yes | ||
| Demand Agent Program | By invitation † | By invitation | Yes | ||||
| PartnerNet Monthly Newsletter | Yes | Yes | Yes | Yes | Yes | ||
| Quarterly Partner Mailing (sales tools and guides, self paced training, demo software) | Yes | Yes | Yes | Yes | Yes | ||
| Accreditation | Plaque † and eCert | Plaque and eCert | Plaque and eCert | eCert | Plaque and eCert | Plaque and eCert | eCert |
| Success Story Highlights | Yes | Yes | |||||
| Partner Locator | Yes † | Yes | Yes | Yes | Yes | Yes | Yes |
| Partner Marketing Warehouse – including access to Campaign Central | Yes | Yes | Yes | Yes | Yes | ||
| Partner Briefings on Novell Strategy campaigns, new products | By invitation | By invitation | By invitation | By invitation | By invitation | ||
| Co-branding Generator | Yes | Yes | Yes | Yes | Yes | ||
| PartnerNet HelpDesk | Yes | Yes | Yes | Yes | Yes | ||
† NEW for 2006