| BENEFIT | DESCRIPTION |
|---|---|
| MEMBERSHIP BENEFITS | |
| Partner Locator | Promote your company and capabilities to Novell customers via www.novell.com. |
| PartnerNet Portal | Your entry-point into the tools, resources and information to support your business. |
| Partner Level Dashboard | One-click access to monitor your execution against performance values. |
| PartnerNet Helpdesk | Telephone and e-mail resources to assist you with all your Novell needs. |
| Internal Use Software | Enhance your ability to recommend and support Novell-based solutions by using our products to run your business, build testing environments and customer pilot deployments. (50-users) |
| Monthly PartnerNet Newsletter | A monthly vehicle to keep you informed of company-, focus area- and program-related news and information pertinent to your business. |
| Email Updates and Alerts | Targeted communications specific to your area of focus. |
| SALES & MARKETING BENEFITS | |
| Enablement Central | A valuable resource for your sales, technical, consulting and marketing teams to access a wide range of tools and training from one location. |
| Novell Branding Resources | Access to Novell logos and branding marks to use in all your marketing activities. |
| Novell Partner Product Guide and SUSE® Linux Enterprise ISV Catalog | Inclusion in catalogs to market your products to other Novell partners and customers |
| TECHNICAL SERVICES BENEFITS | |
| Novell Professional Resource Suite | Electronic access to software, licensing,registration codes, training materials, etc. |
| Early Access to Beta Software | Get a head-start developing applications and supporting your customers ahead of the general availability of Novell products. |
| Access to Cool Solutions | See first hand how other partners and customers are using Novell products and solutions to solve real-world problems. You can even contribute your own cool solutions! |
| TRAINING AND ENABLEMENT BENEFITS | |
| Online Sales Training | Access voice-narrated sales training courses to help your sales team prepare for customer conversations. |
| On Demand Technical Training | Gain valuable technical expertise while saving time and expense by participating in detailed technical training from Novell experts from the convenience of your office. |
| Online Demo System | Deliver high-quality demonstrations of Novell products and solutions to your customers without the time and expense of configuring and shipping equipment across the globe. |
| BENEFIT | GOLD | PLATINUM |
|---|---|---|
| MEMBERSHIP BENEFITS | ||
| Specialist Branding | Yes | Yes |
| Account Management | No | Yes |
| Access to Channel Link | Yes | Yes |
| "In the Loop" Newsletter | Yes | Yes |
| Regional/Virtual Meetings | Yes | Yes |
| SALES & MARKETING BENEFITS | ||
| Course Locator | Yes | Yes |
| Success Story Submission | Yes | Yes |
| Advanced Technical Training Delivery (additional requirements apply) | Yes | Yes |
| TECHNICAL SERVICES BENEFITS | ||
| Train-the-trainer Participation | Yes | Yes |
| Novell Certified Training Salesperson (NCTS) | Yes | Yes |
| PARTNER RESOURCE PACKS | DESCRIPTION | PART NUMBER | MSRP |
|---|---|---|---|
| Partner Resource Pack #1 - Silver Partner Resource Pack #1 - Gold Partner Resource Pack #1 - Platinum |
3 Novell Technical Support Service Requests, 12x5 acces, 4 hour response time |
877-006608 877-006609 877-006610 |
US$1,350 US$1,275 US$1,260 |
| Partner Resource Pack #2 - Silver Partner Resource Pack #2 - Gold Partner Resource Pack #2 - Platinum |
Novell Professional Resource Kit and Portal Advantage subscription (1 year), and a Novell Online Demonstration Subscription (1 year) |
877-006611 877-006612 877-006613 |
US$1,399 US$1,259 US$1,175 |
| Partner Resource Pack #3 - Silver Partner Resource Pack #3 - Gold Partner Resource Pack #3 - Platinum |
5 Novell Technical Support Requests (24x7 access, 4 hour response time with 1 hour response for severity 1 incidents) |
877-006614 877-006615 877-006616 |
US$2,999 US$2,969 US$2,939 |
| TECHNICAL SERVICES BENEFITS | SILVER | GOLD | PLATINUM |
|---|---|---|---|
| TECHNICAL SUPPORT | |||
| Support Request Packs | 10% discount | 20% discount | 30% discount |
| TECHNICAL SUBSCRIPTIONS | |||
| Novell Professional Resource Suite | 10% discount | 20% discount | 30% discount |
| Novell Software Evaluation & Development Library | 10% discount | 20% discount | 30% discount |
| Novell Demonstration System Subscription | |||
| TECHNICAL TRAINING | |||
| On Demand Training Subscriptions | 20% discount | 20% discount | 20% discount |
| IT CONSULTING | as negotiated | as negotiated | as negotiated |
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