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Novell PartnerNet^® - Entry Values

TRAINING PARTNERS
	GOLD	PLATINUM

COMMITMENT	Meets value-added* training definition Signed business plan Attain Performance Values within 1-year	Meets value-added* training definition Signed business plan Attain Performance Values within 1-year
	PLUS 1 OF THE FOLLOWING:	PLUS 2 OF THE FOLLOWING:
REVENUE	N/A	N/A
CAPABILITY	Equivalent training accreditation in comparable program	Equivalent training accreditation in comparable vendor's program
SCALABILITY	N/A	N/A
FIT	Appropriate Training facility and Good Financial standing Recognized as a leading Training Provider	Appropriate Training facility and Good Financial standing Recognized as a leading Training Provider

Novell PartnerNet - Performance Values

TRAINING PARTNERS	GOLD	PLATINUM
Revenue^1,2,3	Group 1: US$150,000 Group 2: US$50,000 30% New Business	Group 1: US$580,000 Group 2: US$120,000 30% New Business
Competency⁴	1	2
Customer Satisfaction	Metrics that Matters score ≥7.75	Metrics that Matters score ≥7.9

Some products and most services excluded.
All eligible invoiced and influenced (within the Deal Registration) revenue is calculated towards attainment.
All eligible training product revenue is counted as new and will be multiplied by 29.7 to ensure an equitable assessment. Revenue varies by country group.
As determined by appropriately configured classrooms