2.4 Configuring the Remote Operator Rights

You can assign rights to a Remote Operator to perform remote sessions on the managed device. The Remote Operator can have device-specific rights as well as user-specific rights.

  1. In ZENworks Control Center, click Configuration.

  2. In the Administrators panel, click the name of the administrator to whom you want to assign the Remote Management rights.

  3. In the Assigned Rights panel, click Add, then click Remote Management Rights to display the Remote Management Rights dialog box.

  4. Select the device or the user to assign the rights.

    The following table contains information on the Remote Management rights:

    Remote Management Rights

    Details

    Remote Control

    Assign the remote operator the rights to remotely control devices

    Remote View

    Assign the remote operator the rights to remotely view devices

    Remote Diagnostics

    Assign the remote operator the rights to remotely diagnose devices. 

    Remote Execute

    Assign the remote operator the rights to remotely execute applications on devices.

    Transfer Files

    Assign the remote operator the rights to transfer files to or from devices.

    Unblock Remote Management Service

    Assign the remote operator the rights to unblock the Remote Management Service that has been locked due to intruder detection.

    NOTE:The Remote Management rights are applicable only for Rights based authentication. However, the remote operator can perform the Remote Management operation using Password based authentication if the Remote Management policy allows.

  5. Click OK.