Here are the two articles:

http://arstechnica.com/information-technology/2013/03/epic-uptime-achievement-can-you-beat-16-years/

http://www.zdnet.com/a-lesson-for-the-cloud-100-percent-uptime-achieved-for-16-years-7000013449/

We're proud of our heritage and the direction we're headed in the near future.

With this move, the university will be able to manage its network of 33,000 end users with fewer people, which will help them reduce costs and protect the themselves against potential downtime.

"Thanks to Novell Cluster Services, we can count on permanent availability,” said Eric Kerkdijk, Manager of Infrastructure & Telecom Management at Rotterdam University. “If for whatever reason one of the nodes malfunctions, the corresponding node in the other data center takes over its tasks without causing any interruption – every cluster-enabled service can be taken over by the other data center within a matter of seconds. In this way, Novell Cluster Services makes managing and maintaining the servers very easy.”

We believe in creating more productive and secure work environments that are easier to manage, and we love sharing real examples, like this one, on how our products impact people in real life scenarios.

Find out more by clicking here.

There’s nothing like attending a sales conference when you have a lot to celebrate. I recently had the chance to spend time with Novell’s global salesforce in Orlando, FL to kick off our fiscal year, train on the hottest industry topics and recognize those who made the greatest strides reconnecting and building relationships with our customers in the past year.

The annual fiscal year kickoff is a great time to look closely at what’s driving success, what our challenges are and where we’re headed. I want to hone in on one of the items Novell President, Bob Flynn, named a success: Novell’s “re: focus” campaign.

As a Novell marketing leader, I was gratified to see this campaign make the cut. But reveling in congratulations is a passing pleasure. Understanding why our “re: focus, re:turn, re:kindle” campaign was, is and will continue to be a success is the key to why you should continue your relationship with Novell or try us for the first time.

From my perspective, re: focus is more than a marketing campaign—it’s Novell’s approach to doing business. The campaign merely distilled what Novell is about, what we’re committed to and what our customers can expect. In short, the campaign is about Novell’s ideals: build great products, deliver exceptional value and nurture lasting relationships.

But words are only words. Success comes from saying what you’re going to do then going out and doing it. This is why I make the claim that re: focus is a way of being for Novell—not just a campaign.

How do I know?

We recently asked our customers this question: Why are you with Novell? The responses were like a mirror to our ideals of great products, exceptional value and lasting relationships. Watch this video on why our customers are with us. How many of our competitors can hang that on their wall?

To see our brand ideals reflected back at us in the reality of our customers’ experiences is heartening. Are we perfect in every way, all the time? Heck no. But the point is, these ideals are the beacon that illuminates our target as we move forward with long-time customers—and the road we traverse as we earn new business relationships.

Eventually, you’ll see our re: focus campaign replaced with a new message, but our brand ideals—our commitment to you to build great products, deliver exceptional value and nurture lasting relationships—will endure. Thank you to all our customers for helping us see what it is that makes Novell great and for standing up to say, “I AM Novell!”

Designed for organizations with up to 200 employees and five physical servers will gain the ability to install new products as soon as they are released and enjoy the quality that comes with a full, stand-alone deployment. Novell Open Workgroup Suite for Small Business provides everything small business employees need to work efficiently and securely from anywhere, including:

Collaboration

• Novell GroupWise
• Novell Vibe
• LibreOffice
• SUSE Linux Enterprise Desktop

Endpoint Management

• Novell ZENworks Linux Management
• Novell ZENworks Configuration Management

File and Networking Services

• Novell Open Enterprise Server

In addition to what Novell Open Workgroup Suite Small Business Edition 2.5 delivered, Novell Open Workgroup Suite for Small Business includes:

• Novell Cluster Services™ (2 free nodes)
• Xen Virtualization
• Novell ZENworks Endpoint Security Management

The Novell Open Workgroup Suite for Small Business is licensed on a per-user or per-device basis. Check out everything the Novell Open Workgroup Suite for Small Businesses has to offer.

If you’re local, look for us at Utah Technology Council meetings and events, on the Pillar of the Valley billboard as you drive south on I15 or in nearly any business in Utah Valley by picking up the current issue of Utah Valley BusinessQ. In the magazine, Bob Flynn talks about Novell’s long history in Utah Valley’s software industry and the company’s formula for longevity. It’s all about finding and maintaining the right balance across trusted relationships with customers and partners, innovative and battle-tested technology and an uncompromising commitment to engineering excellence.

Novell employees are the real pillar behind our longevity and in the past eight months, Novell has opened over 70 local job opportunities — more than half of them technical — and is currently hiring in numerous departments.   We know that our success depends on our ability to listen to our customers, take their feedback and work with them to develop innovative solutions to better their businesses.

We’re looking to Utah Valley to help us enter a new era where the people of our local community will once again play a pivotal role in the success of one of the world’s most long-lived and successful technology companies.  With this in mind, we look forward to continuing to reengage with both the Utah Valley community and our loyal customers around the globe.

Six months ago in this post, I outlined Novell’s plans to demonstrate renewed focus and commitment to our customers. As you can see from this video from BrainShare 2011, our future is about getting back to basics. We’re refocused on our innovative and battle-tested technology. We’re rekindling relationships by listening to the needs of our long-time, loyal customers. And, we’ve returned to the innovation and engineering excellence that put Novell on the map.

Novell’s future is tied to how we deliver on our solutions and our word. So how have we delivered since July 2011?

Re: focus:

At BrainShare, we showcased detailed product roadmaps for how Novell plans to deliver more frequent releases of our core products.  You can get the roadmaps here. And mark your calendar for the next BrainShare, February 3-7, 2013 and join us in Salt Lake City.

In 2011 we committed to helping you optimize the value you derive from your current investments by enabling customers to upgrade to latest versions at their own pace.

We’ve lengthened Extended Support for NetWare 6.5 and Novell ZENworks 7 Suite by a year, and extended General Support for Novell GroupWise 8 and Novell BorderManager for the same time period. You can get more details on our Product Support Lifecycle portal here.

Also, we’re packing more value into the products you may already have: we added Novell Vibe and ZENworks Endpoint Security Management to the Novell Open Workgroup Suite and now offer a free Mac client to Novell Open Enterprise Server customers.

Re: turn:

Last year Novell invested in its engineering resources through hiring for its Provo, Utah headquarters. For example, since August 2011, Novell’s GroupWise engineering team grew by 33%. The result of our commitment to engineering excellence is reflected in the major product announcements we’ve made recently, including Open Enterprise Server 11, Novell Vibe 3.2, ZENworks Application Virtualization 9 and Novell GroupWise 2012.

Re: kindle:

We're re-energizing our customer relationships. Last year, for example, our collaborative DNA led to a new way to develop our solutions that put listening at the forefront. The GroupWise Roadmap Project—a global customer outreach program where we ask customers what innovations are most important to them—is helping us build and prioritize our collaboration roadmap. The results of this outreach program assure we’re developing our solutions based on what our customers need most to run their business.

And to keep our customers up-to-date and the conversation flowing, we’ve launched a dynamic and interactive roadmap application to illustrate the features and benefits of each released and planned version of GroupWise and collect input from you. Customers can select which version of GroupWise they currently have so they can instantly determine where they are on the roadmap and see what they’ll get by upgrading accordingly. They can also give us feedback and requests, which go directly to the product management team.

We have a bright and exciting future ahead in 2012. Our focus is first and foremost on customers. I’m looking forward to reporting to you regularly on what we’re doing to continue to earn your trust.

With Open Enterprise Server 11, customers will be able to:

+ Streamline management across one Linux platform–SUSE Linux Enterprise 11 SP1
+ Get improved update and patching performance
+ Do more with file storage, using enhanced storage management through Novell Linux Volume Manager
+ Enjoy improved VMware compatibility for virtualizing Open Enterprise Server
+ Regularly receive new features and enhancements via the new Feature Channel, eliminating the long wait for the next support pack
+ Join the preview program for Novell Filr–and be entitled to licenses once it ships

Novell Open Enterprise Server 11 is both a mature product and the platform for file and print innovation, satisfying customers all over the world.   Users are still working with files–in more ways on more devices–and Novell is leading the pack in delivering solutions that allow them the flexibility they need, while allowing IT to maintain organizational control.

Click here to read why IDC recommends Open Enterprise Server.

For more information on Open Enterprise Server 11, watch the video and read about the solution features at www.novell.com/oes.

Since Novell’s acquisition earlier this year, the company has been reorganized into four businesses units focused on speed, simplicity and success.

The majority of Novell’s heritage offerings are now part of three business units: Novell, NetIQ and SUSE. Attendees got a glimpse of the future for each business unit as each president took the stage. You can see the keynotes here:

Novell: Bob Flynn, President, General Manager, Novell
NetIQ: Jay Gartner, President, and General Manager, NetIQ
SUSE: Nils Brauckmann, President and General Manager, SUSE

Bob Flynn, president and general manager for Novell shared with the audience what a renewed focus on customers will look like in the months to come. The business unit structure allows Novell us to be 100% focused on the technologies it delivers. This includes collaboration solutions (GroupWise and Vibe), endpoint management solutions (ZENworks) and file and network services solutions (Open Enterprise Server and Novell File Management Suite).

Flynn’s commitment to reestablishing trust and confidence with customers while also delivering more frequent product updates received a resounding applause from the audience. Specifically Flynn touched on Novell’s commitment to GroupWise as a critical part of the company’s success by inviting his team to provide a sneak peak of its new version, GroupWise 2012.

Flynn exited the stage allowing his teams to showcase new product features in Novell’s collaboration, endpoint management and file and network services solutions.

With a reassuring commitment to the audience and Novell customers, Flynn stated: “The measure of our success is how we execute against these commitments I’m making to you this morning. We’re going to help you maximize the value of the products you get from us.”

It’s been about 2.5 months that I have been in the role of President and General Manager of Novell, and since joining The Attachmate Group, Novell has taken many steps towards defining the next great chapter in its evolution and history.

I want to take this opportunity to articulate our renewed focus and plans – where we are going, how we want to build on the strengths we have in our innovative and battle-tested technology, loyal customers, strong partners, and dedicated employees.

With our portfolio streamlined, our product focus is on collaboration, file and networking, and endpoint management technologies. From a customer success perspective, our focus is on engineering excellence and lasting customer and partner relationships. Our future is tied to how we deliver on our solutions, our word and how our customers perceive and define successful outcomes.

My team and I have much to share with you at our customer and partner event, BrainShare (October – 10 – 14, 2011 in Salt Lake City, Utah) and we encourage you to come hear first-hand our plans. For now, I can tell you that we have a lot to share with you over the coming months. We are committed to:

Delivering higher-quality solutions and greater customer value faster: To do this, Novell is hiring more R & D resources in Provo, UT and reinvesting in our core products with more frequent releases. In CY Q4, look for a series of product announcements to our core product families: Novell GroupWise, Open Enterprise Server, ZENworks and Novell Vibe.

Enabling customers to upgrade to latest versions at their own pace: For long-time customers, we’re making it easier to upgrade at your own pace by aligning and extending support for NetWare 6.5, Novell GroupWise 7, Novell ZENworks 7 for Desktops and the Novell ZENworks 7 Suite.

Enabling a portable workspace across wired and mobile devices securely: In today’s economy, employees need to be productive from anywhere and have the ability to access files from the device of their choosing (desk, laptops, tablets, mobile devices). Novell is ensuring GroupWise and Messenger functionality is accessible via today’s devices. Moreover, with ZENworks, we’re bringing together the ability to monitor and enforce endpoint and data security in one place and integrating management and secure file access across devices.

We are combining the ideas of social sharing with enterprise file discovery and access across devices with innovations that are complementary to Novell Open Enterprise Server. We’re leveraging our new File Management Suite to continue to drive down the cost of managing and storing data even as user output from new applications and devices skyrockets.

Consolidating and leveraging social experience across collaboration portfolio: Novell is incorporating key social experiences from Novell Vibe into GroupWise to bridge social and traditional email collaboration for our customers. We’re accelerating the consolidation of the Vibe platform with Novell Vibe OnPrem as the foundation as well. We’re incorporating the most user-requested functionality from Vibe Cloud into the combined platform rapidly over the next several releases. These strategic decisions and renewed focus have led us to the decision to decommission the Novell Vibe Cloud service as of September 30, 2011. We will communicate directly with Vibe Cloud users on what this means to them in the coming days.

I am honored to lead Novell and this great team into the next chapter of its long and decorated history. We have a bright and exciting future ahead. Our success will be measured on the success of our loyal customers and partners. Today’s Novell is more focused than ever on delivering enterprise-class capabilities in a social, mobile and multi-platform world. We are committed to helping you optimize the value you derive from your current investments and providing compelling reasons to extend your Novell investment to meet your business objectives.

Be sure to register for BrainShare to get the latest updates on these topics and more. I look forward to seeing you then. Can’t wait until then? Share your thoughts here.