A few weeks ago, Novell President and GM Bob Flynn discussed where Novell stands on delivering on our promises of a renewed focus and commitment to our customers. Today, I am pleased to let you know we have another great announcement that reconfirms this commitment: Novell ZENworks 11 Support Pack 2 is now available. It brings integrated Mac device management, a new product—ZENworks Full Disk Encryption—and two new ZENworks suites.

With this release, we have listened to our loyal customers and our dedicated engineers have created a solution that addresses one of the main challenges facing enterprises today—the struggle between security and workforce productivity. This challenge effects all aspects of business and these new ZENworks offerings provide a way to easily manage devices, ensuring compliance regulations are met without compromising efficiency or productivity.

Our motivation is our customers. We know that now more than ever, Mac devices are being used in your businesses and we have been tasked with a way to streamline management of all the devices in your organization. The integrated support for Mac with this release allows you to take control of all your systems with the same confidence you’ve always had in Novell, without worrying about security issues.

Major new features of ZENworks 11 Support Pack 2 include:

• ZENworks Full Disk Encryption: Simplifies the deployment and management of Full Disk Encryption, including centralized key management and support for both hardware-based and software-based Full Disk Encryption options.
  Integrated Mac device management: Allows customers to take control of Mac devices, using the same familiar tools used today for their Windows and Linux environment; includes remote control, automated software deployment and patching, and asset management capabilities for Mac devices.
• Novell Endpoint Protection Suite: A security-focused companion suite to the existing Novell Endpoint Lifecycle Management Suite, this new suite includes ZENworks Full Disk Encryption and the award-winning ZENworks Endpoint Security Management products, with an optional ZENworks Patch Management subscription—all at a discount on MSRP.
• Novell Total Endpoint Management Suite: A comprehensive suite that helps the enterprise seamlessly manage workforce productivity and security from a common set of tools; this suite combines the Novell Endpoint Lifecycle Management Suite and the Novell Endpoint Protection Suite into a single-purchase offering.

As we continue on our path to refocus on our collaboration, endpoint management and file and networking customers and technologies, we look forward to sharing future announcements like this with you. Check out all of what’s new with ZENworks 11 SP2 by visiting the Novell ZENworks page and checking out this video.

Since Novell’s acquisition earlier this year, the company has been reorganized into four businesses units focused on speed, simplicity and success.

The majority of Novell’s heritage offerings are now part of three business units: Novell, NetIQ and SUSE. Attendees got a glimpse of the future for each business unit as each president took the stage. You can see the keynotes here:

Novell: Bob Flynn, President, General Manager, Novell
NetIQ: Jay Gartner, President, and General Manager, NetIQ
SUSE: Nils Brauckmann, President and General Manager, SUSE

Bob Flynn, president and general manager for Novell shared with the audience what a renewed focus on customers will look like in the months to come. The business unit structure allows Novell us to be 100% focused on the technologies it delivers. This includes collaboration solutions (GroupWise and Vibe), endpoint management solutions (ZENworks) and file and network services solutions (Open Enterprise Server and Novell File Management Suite).

Flynn’s commitment to reestablishing trust and confidence with customers while also delivering more frequent product updates received a resounding applause from the audience. Specifically Flynn touched on Novell’s commitment to GroupWise as a critical part of the company’s success by inviting his team to provide a sneak peak of its new version, GroupWise 2012.

Flynn exited the stage allowing his teams to showcase new product features in Novell’s collaboration, endpoint management and file and network services solutions.

With a reassuring commitment to the audience and Novell customers, Flynn stated: “The measure of our success is how we execute against these commitments I’m making to you this morning. We’re going to help you maximize the value of the products you get from us.”

It’s been about 2.5 months that I have been in the role of President and General Manager of Novell, and since joining The Attachmate Group, Novell has taken many steps towards defining the next great chapter in its evolution and history.

I want to take this opportunity to articulate our renewed focus and plans – where we are going, how we want to build on the strengths we have in our innovative and battle-tested technology, loyal customers, strong partners, and dedicated employees.

With our portfolio streamlined, our product focus is on collaboration, file and networking, and endpoint management technologies. From a customer success perspective, our focus is on engineering excellence and lasting customer and partner relationships. Our future is tied to how we deliver on our solutions, our word and how our customers perceive and define successful outcomes.

My team and I have much to share with you at our customer and partner event, BrainShare (October – 10 – 14, 2011 in Salt Lake City, Utah) and we encourage you to come hear first-hand our plans. For now, I can tell you that we have a lot to share with you over the coming months. We are committed to:

Delivering higher-quality solutions and greater customer value faster: To do this, Novell is hiring more R & D resources in Provo, UT and reinvesting in our core products with more frequent releases. In CY Q4, look for a series of product announcements to our core product families: Novell GroupWise, Open Enterprise Server, ZENworks and Novell Vibe.

Enabling customers to upgrade to latest versions at their own pace: For long-time customers, we’re making it easier to upgrade at your own pace by aligning and extending support for NetWare 6.5, Novell GroupWise 7, Novell ZENworks 7 for Desktops and the Novell ZENworks 7 Suite.

Enabling a portable workspace across wired and mobile devices securely: In today’s economy, employees need to be productive from anywhere and have the ability to access files from the device of their choosing (desk, laptops, tablets, mobile devices). Novell is ensuring GroupWise and Messenger functionality is accessible via today’s devices. Moreover, with ZENworks, we’re bringing together the ability to monitor and enforce endpoint and data security in one place and integrating management and secure file access across devices.

We are combining the ideas of social sharing with enterprise file discovery and access across devices with innovations that are complementary to Novell Open Enterprise Server. We’re leveraging our new File Management Suite to continue to drive down the cost of managing and storing data even as user output from new applications and devices skyrockets.

Consolidating and leveraging social experience across collaboration portfolio: Novell is incorporating key social experiences from Novell Vibe into GroupWise to bridge social and traditional email collaboration for our customers. We’re accelerating the consolidation of the Vibe platform with Novell Vibe OnPrem as the foundation as well. We’re incorporating the most user-requested functionality from Vibe Cloud into the combined platform rapidly over the next several releases. These strategic decisions and renewed focus have led us to the decision to decommission the Novell Vibe Cloud service as of September 30, 2011. We will communicate directly with Vibe Cloud users on what this means to them in the coming days.

I am honored to lead Novell and this great team into the next chapter of its long and decorated history. We have a bright and exciting future ahead. Our success will be measured on the success of our loyal customers and partners. Today’s Novell is more focused than ever on delivering enterprise-class capabilities in a social, mobile and multi-platform world. We are committed to helping you optimize the value you derive from your current investments and providing compelling reasons to extend your Novell investment to meet your business objectives.

Be sure to register for BrainShare to get the latest updates on these topics and more. I look forward to seeing you then. Can’t wait until then? Share your thoughts here.

You can read the whole review here, but the Verdict sums it up nicely, “Novell ZENworks is easy to use, integrates well with Active Directory and makes it possible to do an awful lot of management and support without ever leaving your desk.”

ZENworks Configuration Management was released in early January. To learn more and test it for yourself go here.

Though small in employee size, the Canadian law firm  has 15,000 open cases at a given time, and they needed an e-mail solution that offered enterprise-class e-mail capabilities while meeting the specific needs of the business. Turns out Whitelaw Twining didn't need to look any further than the GroupWise solution they already had in their enterprise.

With results like this, it's worth learning more about how something as basic as e-mail can help make your organization more productive.

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