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Voluntary Product Accessibility Template

Version 1.3

The purpose of the Voluntary Product Accessibility Template, or VPAT, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial “Electronic and Information Technology” products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries.

The first table of the Template provides a summary view of the Section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, e.g., “equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.

Date: June 22, 2009
Name of Product: Novell GroupWise 8.0.1 Client

Summary table

Criteria

Supporting Features

Remarks and explanations

Section 1194.21 Software Applications and Operating Systems

Conforms to 12 of 12 standards

Please refer to attached VPAT for detailed explanations.

Section 1194.22 Web-based Internet Information and Applications

Not Applicable

GroupWise 8.0.1 Client is not a web-based Internet client or application.

Section 1194.23 Telecommunications Products

Not Applicable

GroupWise 8.0.1 Client is not a telecommunications product.

Section 1194.24 Video and Multi-media Products

Not Applicable

GroupWise 8.0.1 Client is not a video or multimedia product.

Section 1194.25 Self-Contained, Closed Products

Not Applicable

GroupWise 8.0.1 Client is not a self-contained, closed product.

Section 1194.26 Desktop and Portable Computers

Not Applicable

GroupWise 8.0.1 Client is not a desktop or portable computer.

Section 1194.31 Functional Performance Criteria

Conforms to 6 of 6 standards

Please refer to attached VPAT for detailed explanations.

Section 1194.41 Information, Documentation and Support

Conforms to 3 of 3 standards

Please refer to attached VPAT for detailed explanations.

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Section 1194.21 Software Applications and Operating Systems – Detail

Criteria

Supporting Features

Remarks and explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

Supported with Minor Exception

This requirement is met with a minor exception.

All functionality in GroupWise 8.0.1 Client is accessible via the keyboard except the Busy Search dialog. No known workaround is available at this time.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Supported

This requirement is fully supported.

GroupWise 8.0.1 Client does not disrupt or disable identified accessibility features on the following operating systems:

  • Windows XP
  • Windows Vista

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

Supported with Minor Exception

This requirement is met with a minor exception.

GroupWise 8.0.1 Client provides visual notification of focus changes for all locations in the UI except some areas where the button bar expands out of the viewable limits of the current window. These commands are still accessible though not visible. They are also accessible via the menu bar.

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Supported with Minor Exception

This requirement is met with a minor exception.

GroupWise 8.0.1 Client exposes all elements of the UI except to assistive technology except for the Day Schedule dialog. This can be worked around by using a calendar view other than the month view.  

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supported

This requirement is fully supported.

GroupWise 8.0.1 Client uses consistent images for controls, status indicators, and other programmatic elements throughout its use.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Supported

This requirement is fully supported.

GroupWise 8.0.1 Client provides the text content, text input caret location, and text attributes through operating system functions.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

Supported

This requirement is fully supported.

It has been verified that GroupWise 8.0.1 Client automatically displays with user selected color and contrast settings chosen in the operating system.

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

Supported

This requirement is fully supported.

All information in GroupWise 8.0.1 Client is available in a non-animated presentation mode.

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Supported

This requirement is fully supported.

GroupWise 8.0.1 Client provides a text alternative for all color coding that is used to convey information, indicate an action, prompt a response, or distinguish a visual element.

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Supported

This requirement is fully supported.

An adequate selection of accessible colors combinations are provided in all instances where GroupWise 8.0.1 Client allows a user to select from a range of colors.

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not contain flashing or blinking text, objects, or other elements.

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supported

This requirement is fully supported.

All electronic forms in GroupWise 8.0.1 Client allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

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Section 1194.22 Web-based Internet information and applications – Detail

Criteria

Supporting Features

Remarks and explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not contain any graphical elements that require a text equivalent in this capacity.

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not contain multimedia presentations in this capacity.

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use color to convey information in this capacity.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use associated style sheets in this capacity.

(e) Redundant text links shall be provided for each active region of a server-side image map.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use server-side image maps in this capacity.

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use client-side image maps in this capacity.

(g) Row and column headers shall be identified for data tables.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use data tables in this capacity.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use complex data tables in this capacity.

(i) Frames shall be titled with text that facilitates frame identification and navigation

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use frames in this capacity.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not flickering content in this capacity.

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not require a text-only page in this capacity.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use scripting languages in this capacity.

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use applets, plug-ins or other applications in this capacity.

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not use electronic forms in this capacity.

(o) A method shall be provided that permits users to skip repetitive navigation links.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not require a method to skip repetitive navigation links in this capacity.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a web-based Internet client or application and does not require a timed response in this capacity.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

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Section 1194.23 Telecommunications Products – Detail

Criteria

Supporting Features

Remarks and explanations

(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not provide voice communication in this capacity.

(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not provide voice communication functionality in this capacity.

(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not provide voice mail, auto-attendant, and interactive voice response telecommunications system functionality or support in this capacity.

(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not feature or include support for voice mail, messaging, auto-attendant, or interactive voice response telecommunications systems that require a response from a user within a time interval in this capacity.

(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does use displays to convey additional information in this capacity.

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not include support for transmitted voice signals in this capacity.

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not allow a user to adjust the receive volume in this capacity.

(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not deliver output by an audio transducer which is normally held up to the ear in this capacity.

(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a telecommunication product and does not interfere with hearing technologies in this capacity.

(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a telecommunication product and does not transmit or conduct information or communication in this capacity.

(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does have any mechanically operated control or keys in this capacity.

(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does have any mechanically operated control or keys in this capacity.

(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does have any mechanically operated control or keys in this capacity.

(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does have any mechanically operated control or keys in this capacity.

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Section 1194.24 Video and Multi-media Products – Detail

Criteria

Supporting Features

Remarks and explanations

a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not include a television display at all in this capacity.

(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not include a television tuner or television tuner circuitry in this capacity.

(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not include training or informational video and multimedia in this capacity.

(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not include training or informational video and multimedia in this capacity.

(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client does not include alternate text or audio descriptions for video or multimedia in this capacity.

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Section 1194.25 Self-Contained, Closed Products – Detail

Criteria

Supporting Features

Remarks and explanations

(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not require the attaching of Assistive Technology in this capacity.

(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not have features that require a timed response in this capacity.

(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k)(1) through (4).

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not use touchscreens or contact-sensitive controls in this capacity.

(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not use biometric forms of user identification or control in this capacity.

(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not provide auditory output in this capacity.

(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not provide voice output in this capacity.

(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not provide color coding in this capacity in this capacity.

(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not permit a user to adjust color and contrast settings in this capacity.

(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and does not provide any screen output in this capacity.

(j)(1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and is not freestanding, non-portable, and intended to be used in one location in this capacity.

(j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and is not freestanding, non-portable, and intended to be used in one location in this capacity.

(j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and is not freestanding, non-portable, and intended to be used in one location in this capacity.

(j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a self-contained, closed product and is not freestanding, non-portable, and intended to be used in one location in this capacity.

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Section 1194.26 Desktop and Portable Computers – Detail

Criteria

Supporting Features

Remarks and explanations

(a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4).

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a desktop or portable computer and does not use mechanically operated controls and keys in this capacity.

(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a desktop or portable computer and does not use touchscreens or contact-sensitive controls in this capacity.

(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a desktop or portable computer and does not use biometric forms of user identification or control in this capacity.

(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards

Not Applicable

This requirement is not applicable.

GroupWise 8.0.1 Client is not a desktop or portable computer and provides no expansion slots, ports or connectors in this capacity.

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Section 1194.31 Functional Performance Criteria – Detail

Criteria

Supporting Features

Remarks and explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client provides one or more mode(s) of operation and information retrieval that either do not require user vision or provides support for assistive technology used by people who are blind or visually impaired.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client provides one or more mode(s) of operation and information retrieval that either (a) use audio and enlarged print output (not requiring visual acuity greater than 20/70) working together or independently, or (b) provides support for assistive technology used by people who are visually impaired.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client provides one or more mode(s) of operation and information retrieval that either do not require user hearing or provides support for assistive technology used by people who are deaf or hard of hearing.

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client provides one or more mode(s) of operation and information retrieval in an enhanced auditory fashion, or support for assistive hearing devices is provided.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client provides one or more mode(s) of operation and information retrieval that either does not require user speech or provides support for assistive technology used by people with disabilities.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client provides one or more mode(s) of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength.

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Section 1194.41 Information, Documentation and Support – Detail

Criteria

Supporting Features

Remarks and explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supported

This requirement is fully met.

Product documentation for GroupWise 8.0.1 Client is available in alternate formats (HTML, PDF and windows Help) at no additional charge that can accommodate the needs of users at no additional charge. Documentation can be found at: http://www.novell.com/documentation.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supported

This requirement is fully met.

GroupWise 8.0.1 Client end-users have access to a description of the accessibility and compatibility features of products in alternate formats (HTML and PDF) or alternate methods upon request at no additional charge. The description of these features can be found at: http://www.novell.com/documentation/gw8/gw8_userwin/?page=/documentation/gw8/gw8_userwin/data/b9yff2p.html.

(c)Support services for products shall accommodate the communication needs of end-users with disabilities.

Supported

This requirement is fully met.

The GroupWise 8.0.1 Client product support services can be accessed via telephone, TTY and online. Online supported can be initiated at: http://support.novell.com/contact/getsupport.html.

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