Reduce downtime 50 percent

Reduce IT downtime and outages by 50% or more. Novell Business Service Manager automatically consolidates and correlates existing, multi-vendor IT management data into a comprehensive end-to-end model. This model gives you a complete view of the mission-critical services and applications that support your business. It also shows the IT components, relationships and dependencies that support those services and applications.

This Business Service Management software lets you view and analyze BSM information quickly. Take advantage of the combination of built-in analytics, such as impact and root cause, integrated into a role-based, single-pane-of-glass, intuitive and interactive dashboard. With Novell Business Service Manager, you can quickly isolate, prioritize and remediate IT issues–often 50 percent faster than through traditional IT management tools.